Customer Service and Order Management Representative

hace 1 día


Sevilla, Sevilla, España Corteva Agriscience A tiempo completo
About the Role

We are seeking a highly skilled Customer Service and Order Management Representative to join our team at Corteva Agriscience.

Job Summary

The successful candidate will be responsible for providing exceptional customer service and support, managing customer orders from initial contact through material flow, and collaborating with internal partners to deliver high-quality service. This is an exciting opportunity to grow your career and be part of a winning team.

Key Responsibilities
  • Order Management: Handles routine and non-routine customer order activities, including managing customer demand, following up on samples, complex order entry, guiding, and leading the activities of the order process utilizing work processes, business strategy, and best practices to ensure high-quality service.
  • Reporting, Metrics, Audits: Supports Sales and overall Business by providing appropriate customer, sales, invoice accuracy, customer complaints, speed-of-resolution; regularly obtains customer feedback to continuously improve service delivery.
Requirements
  • At least 3 years of experience in inside sales and/or customer service (internal or external)
  • Business proficiency in English
  • Portuguese fluency is highly valued
  • PC skills: demonstrated ability to work with MS Office and MS Outlook
  • Strong experience working with SAP
  • Excellent communication and negotiation skills
What We Offer
  • Opportunity to be part of a global industry leader working to discover solutions to the most pressing agricultural challenges of our time
  • Challenging work assignments that grow your skills, capabilities, and experiences
  • Diverse, inclusive work environment where employees bring their whole selves to work and feel heard, valued, and empowered
  • Support the health and well-being of every employee by offering world-class benefits, meaningful work, and competitive salary
Estimated Salary:

$60,000 - $80,000 per year, depending on location and experience.



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