Global Customer Experience Specialist, Barcelona
hace 3 semanas
Work with us in Barcelona, a vibrant city that offers the perfect balance between work and leisure. As a Customer Support Representative at Cross Border Talents, you will be part of a dynamic team that puts people first.
">Job Description:
We are looking for a candidate fluent in Dutch with strong English skills (B2 or higher) to join our team as a Customer Support Representative in Barcelona, Spain. The ideal candidate should have 1+ years of customer service experience, preferably in the automotive industry or with familiarity with electric vehicles. IT platforms, MS Office, and basic internet configurations are also essential.
Your Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat, addressing user needs efficiently.
- Provide timely and accurate resolutions to ensure customer satisfaction and uphold service levels.
- Collaborate with your team on exciting projects to enhance customer experience.
- Maintain detailed records of calls, ensuring compliance with service standards.
- Be ready to support other team members when needed, ensuring seamless teamwork and customer service.
Requirements:
- Candidates fluent in Dutch with strong English skills (B2 or higher).
- 1+ years of customer service experience, preferably in the automotive industry or with familiarity with electric vehicles.
- Competency with IT platforms, MS Office, and basic internet configurations.
- A customer-focused approach with strong listening, problem-solving, and communication skills.
- A proactive attitude with the ability to take ownership of issues and drive them to resolution or escalate when necessary.
What We Offer:
We provide a competitive salary with a raise after 7 months based on performance and experience. You will also enjoy 23 days of paid annual leave to explore Barcelona's sun and sea. Our working hours are from Monday to Friday, 08:00 AM - 05:00 PM, offering a great work-life balance. You will be part of a friendly, diverse, and creative team where your ideas and input are valued. Continuous guidance and tools will help you reach your full potential.
Salary Information:
The estimated salary for this role is €25,000 - €30,000 per year, depending on experience and performance.
-
Global Customer Experience Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm International A tiempo completoCompany OverviewCPM International is a multinational company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical solutions for clients worldwide.Job DescriptionWe are seeking an exceptional Global Customer Experience Specialist to provide...
-
Global Customer Experience Specialist
hace 2 días
Barcelona, Barcelona, España Ttec A tiempo completoCompany Overview: At Ttec, we're dedicated to making customers happy. Our mission is simple: deliver exceptional customer experiences that drive business results.Salary: $45,000 - $60,000 per year, depending on experience and qualifications.About the Role: We're seeking a skilled Global Customer Experience Specialist to join our team in Sofia, Bulgaria. As a...
-
Customer Experience Specialist
hace 2 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoJob Title: Customer Experience SpecialistAbout the Job:Are you passionate about delivering exceptional customer experiences?We are looking for a skilled Customer Experience Specialist to join our team in Barcelona, Spain. As a key member of our Supply Chain team, you will be responsible for managing customer relationships and ensuring timely delivery of...
-
Global Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob OverviewWe are seeking a skilled Global Customer Experience Specialist to join our team at Blu Selection. This role involves providing high-quality support to customers through various communication channels.Key ResponsibilitiesAssist customers via phone, email, or social media with their inquiries and concerns.Ensure customer satisfaction by providing...
-
Dedicated Customer Experience Specialist
hace 2 días
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-centric individual to join our team as a Dedicated Customer Experience Specialist in Barcelona.Key ResponsibilitiesHandle incoming customer inquiries via phone, email, chat, and other platforms with professionalism and efficiency.Resolve customer needs quickly and offer personalized solutions to...
-
Global Customer Experience Specialist
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon. In this role, you will be responsible for delivering exceptional customer experiences by providing world-class support to clients and their customers.Key Responsibilities:Answering incoming queries from customers and identifying issues to provide...
-
Global Customer Experience Expert
hace 3 semanas
Barcelona, Barcelona, España Plp Group A tiempo completoAbout Plp GroupEstablished in 1992, Plp Group has been dedicated to simplifying life. With operations in multiple countries and industries worldwide, the business continues to grow and expand its customer engagement solutions.Our CommitmentWe strive to provide exceptional customer experiences through our innovative solutions and services. As a leading...
-
Global Customer Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Teleperformance-Crit A tiempo completoSucceed in a dynamic customer service role with Teleperformance-Crit and take the first step towards a fulfilling career in customer experience. As a Global Customer Experience Specialist, you will be responsible for delivering exceptional support to our international travelers, ensuring their needs are met, and resolving any issues that may arise.About the...
-
Global Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Iata Consulting A tiempo completoAbout IATAIATA is a trade association that represents the airlines of the world, serving over 300 carriers across all continents. Our mission is to make air travel safer, smarter, more sustainable and more inclusive.We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our...
-
Digital Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Qoria A tiempo completoAs a Digital Customer Experience Specialist at Qoria, a leading internet safety startup based in Barcelona, you will play a vital role in delivering exceptional customer service to our premium clients.Company OverviewQoria is a fast-growing company that aims to provide a safe digital experience for every child. Our top product is a multi-platform parental...
-
Global Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoCompany OverviewWe are a multinational organisation that provides sales and customer service solutions to companies worldwide. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join us.SalaryThe salary for this role is approximately 1300€ gross per month (base salary), with the possibility...
-
Electrifying Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Monta A tiempo completoAbout MontaWe're a powerful EV platform connecting the dots in the entire EV charging industry. Our proactive technology serves drivers, companies, cities, and the electricity grid. We aim to make EV charging simple, accessible, and reliable for everyone.Our dream is to revolutionize the global EV charging experience by doubling down on our successful...
-
Global Customer Experience Representative
hace 2 semanas
Barcelona, Barcelona, España Newco Communications A tiempo completoNewco Communications seeks an exceptional Global Customer Experience Representative to join our team in Barcelona. This is a unique opportunity for a highly motivated individual who can provide outstanding customer service and support in a dynamic environment.OverviewWe pride ourselves on delivering exceptional customer experiences, and we're looking for...
-
Global Customer Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout UsTTEC is a leading customer experience technology and services provider. Our mission is to deliver amazing service and technology, combined with humanity.Job DescriptionWe are seeking a Quality Assurance Specialist to join our team in Athens, Greece. As a Quality Assurance Specialist, you will be responsible for evaluating and analyzing customer...
-
Global Customer Experience Specialist
hace 1 semana
Barcelona, Barcelona, España Cpm International A tiempo completoRevolutionize Global Transportation with Cpm International">Via, a leading transportation company, is on a mission to transform daily commutes and reduce humanity's environmental footprint. As a global customer experience specialist at Cpm International, you will play a crucial role in helping customers navigate the mobility industry.">We are seeking an...
-
Global Customer Support Specialist
hace 3 días
Barcelona, Barcelona, España Munay Global Services A tiempo completoMunay Global Services is seeking a highly skilled and experienced Global Customer Support Specialist to join our team in Barcelona. As an Icelandic speaker, you will play a vital role in providing exceptional customer support to our clients.We are looking for someone who can deliver the highest level of service while working collaboratively with our team to...
-
Customer Experience Specialist
hace 4 días
Barcelona, Barcelona, España Cataloxy A tiempo completoCompany OverviewCataloxy is a global technology leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.About the RoleWe're looking for a Customer Experience Specialist to join our team in Barcelona. As a key member of our customer-facing team, you will be...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoYou're looking for an exciting experience abroad, but finding the right opportunity can be a challenge. Our client offers a unique chance to immerse yourself in the international community of Barcelona while working as a Customer Experience Specialist.
-
Global Travel Experience Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Overview:">We are seeking a highly skilled and enthusiastic Global Travel Experience Specialist to join our team at Blu Selection. This is an exciting opportunity for you to embark on a new career path, working in the aviation industry with one of the world's most progressive brands.">About the Role:">As a Global Travel Experience Specialist, you will be...
-
Customer Experience Specialist in Barcelona
hace 2 días
Barcelona, Barcelona, España Blu Selection A tiempo completoYou're looking for a new challenge abroad, but need a helping hand to get started? Look no further! Our client, Blu Selection, is offering you the chance to embark on an international career and experience life in vibrant Barcelona. As a Customer Service Representative, you'll be the first point of contact for our clients' customers, providing top-notch...