Global Customer Experience Specialist
hace 3 semanas
Job Overview
We are seeking a skilled Global Customer Experience Specialist to join our team at Blu Selection. This role involves providing high-quality support to customers through various communication channels.
Key Responsibilities
- Assist customers via phone, email, or social media with their inquiries and concerns.
- Ensure customer satisfaction by providing helpful and efficient responses.
- Record relevant data in the system for future reference.
- Collaborate with other departments to resolve issues or redirect cases as necessary.
Requirements
To succeed in this role, you will need:
- Native-level Dutch and a B2 level of English.
- A strong understanding of the value of positive customer experiences.
- Excellent listening and communication skills.
- A drive for excellence and professionalism in all interactions.
- A willingness to relocate to Lisbon and adapt to an international career.
What We Offer
- Salary: €15,000 - €22,500 per year (dependent on experience).
- Full-time working hours (40h/week).
- Relocation package: assistance provided.
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