Digital Sales Leader
hace 2 días
About SoftwareOne
SoftwareOne is a leading global software and cloud solutions provider that redefines how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications, the company unlocks the value of technology.
The Role: Senior Account Manager (WEST EMEA Region)
We are seeking an exceptional Senior Account Manager for the WEST EMEA Region to drive revenue growth and foster trust-based relationships with SME clients.
About You
You will be part of a talented global team, responsible for managing relationships, ensuring exceptional service delivery, and driving sales. Your role will be pivotal in understanding client needs and goals, addressing software requirements, executing renewals, and maintaining consistent coverage across all assigned accounts.
Your Responsibilities
1. Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
2. Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
3. Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
4. Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
5. Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
6. Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
7. Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
About Our Ideal Candidate
We are looking for a candidate who is passionate about sales and customer satisfaction, fluent in Dutch and English, and has experience in selling Technology products and services. The ideal candidate should also possess strong verbal communication and negotiation skills, customer onboarding and handling expertise, escalation management proficiency, request tracking and collaboration skills, and the ability to convert business problems into technical solutions.
What We Offer
• Flexible timing, hybrid model & reduced days during summer
• A dynamic and collaborative work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• A chance to be part of our new Sales Hub in Barcelona
Equal Employment Opportunity
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, please let us know. We strive to provide an inclusive environment where equal employment opportunities are available to all applicants and teammates.
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