Client Manager

hace 1 mes


Madrid, Madrid, España myGwork A tiempo completo
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

We're the world's leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Our Functions teams are right at the centre of our business, making sure we can always get better, every day. Supporting the business with things like Marketing, Human Resources, Finance, Legal and Technology, our Functions colleagues are skilled professionals whose role it is to ensure we continue to become an indispensable partner to brands everywhere.

Job Details

Europanel is the leader in consumer panel.

We are looking for a curious, talented, and motivated individual to join the Family & Home Team Cluster within Europanel as International Client Manager.

This role is to be the first point of contact for a number of client contacts across a range of different insight & commercial teams from multiple regions. It is challenging, yet extremely rewarding, involving a high level of client interaction, relationship management (both internally and within our GfK CPS/Kantar network) as well as designing and delivering impactful multi-country proposals to key client contacts and business needs.

You'll also be experiencing working for some of the top consumer goods manufacturers in the world and learn about how to grow accounts and how big manufacturers prepare to grow their brands globally.

This role is a new addition to our team in our client success function, focussed on uncovering new growth areas and developing some key client relationships with support from a Client Director. If you want to be at the heart of a new team with big ambitions, and to help different FMCG manufacturers revolutionize their strategy and ways of working, join us

The ideal candidate would be a commercially driven, analytical and friendly individual with panel experience. You should be able to drive the application of consumer panel insight, influence an audience and collaborate internally and externally to grow and develop successful relationships with new and developing client contacts.

Job Role Responsibilities

Lead or support a variety of projects from brief stage to successful delivery, being the first point of contact for the client, and responsible for the overall success of the project.Create and maintain strong relationships with client contacts, developing the application of consumer panel as a solution to answer business questions.Support the development and delivery of high profile, multi-country insights.Create high functioning relationships with EP colleagues and local Kantar & CPS GfK teams.Develop opportunities to grow revenue, with a focus on widening our network and increasing the contribution of EP services.Collaborate with and motivate other team members, share knowledge, and support each other, encourage a culture of learning and development across all clients in the family and home cluster

Requirements For Position

Knowledge in quantitative research, ideally an understanding of Consumer Panel data.A desire to develop commercial skills through spotting opportunities, proposal writing, and delivering against commercial targets.First-hand experience delivering insight-based consultative projects with the ability to present complex data clearly and incisively.A confident, compelling, and engaging communication style that conveys the expertise expected of a consultant.The ability to build strong relationships and influence both externally and internally senior level contacts and to be seen as an expert by those contacts.A collaborative approach with clients and colleagues of various personalities and culturesAbility to generate creative approaches to client needs using panel data.Taste for trying new solutions and going outside of your comfort zone.Be dedicated, taking ownership of tasks, working independently, creatively and resourcefully.A team player with experience working with multiple stakeholders and partners.Experience delivering against commercial targets and act proactively in pursuit of opportunities.Independent and autonomous to work with virtual team members.

Kantar Benefits

25 days holiday plus your birthday offOption of flexible hybrid workingEmployee Assistance ProgrammePrivate Medical & Dental InsuranceEyecare VouchersLife Assurance & Income ProtectionCycle to Work Scheme

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps ensure we are market competitive and support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that is out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and allowed to flourish in a space where their mental health and well-being is considered.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited ("Kantar"). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Country

Spain

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.



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