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Client Relationship Manager

hace 2 meses

Madrid, Madrid, España LittleBig Connection A tiempo completo
Job Title: Client Relationship Manager at Little Big Connection

In the role of Client Relationship Manager at Little Big Connection, you will oversee a selection of vital client accounts, focusing on their commercial advancement and growth. Your primary responsibilities will encompass:

Key Responsibilities:
  • Creating a comprehensive account strategy to optimize business unit potential
  • Fostering robust and enduring relationships with clients and service providers
  • Tracking project developments and ensuring client satisfaction
  • Aligning client requirements with service provider capabilities
  • Reducing project turnover
  • Instructing clients on effective platform utilization
Collaborative Efforts:
  • Partnering closely with the Little Big Connection ecosystem for shared growth
  • Working with the Growth team to unlock potential
  • Coordinating with the Customer Success team for streamlined account management
  • Engaging with the Product team to leverage business tool synergies
Qualifications:
  • Master's degree from a prestigious institution or equivalent experience
  • Previous experience in project and client portfolio oversight
  • Strong adaptability and problem-solving abilities
  • Team-oriented with a strong sense of responsibility and independence
  • Fluency in both French and English; proficiency in additional languages is advantageous
  • Experience in the technology or software sectors is beneficial
  • Familiarity with generative AI technologies like ChatGPT is a plus

Little Big Connection is committed to promoting diversity and equal opportunities. We encourage applications from all qualified individuals, regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.