Retention Manager
hace 1 semana
Join American Express, an inclusive employer and a member of the global LGBTQ+ business community, as a Client Retention Manager. This role is responsible for retaining key merchants in European markets, ensuring business continuation, and collaborating across markets and lines of business.
Main responsibilities include:
- Retaining high-value merchants and ensuring compliance with Know Your Customer documentation and information.
- Assessing account documentation and ensuring full acceptance and engagement within the portfolio.
- Ensuring retention volumes and revenues, and maintaining a high level of determination and self-confidence.
As a Client Retention Manager, you will be an individual contributor, reporting to the TL in the OPC France team. You will have the opportunity to work with a diverse team of colleagues, speaking over 28 languages, and based in Madrid.
Qualifications include:
- Native French speaker and in-depth knowledge of the country and market landscape.
- Experience in client relationship management, with a focus on phone-based interactions and KYC/AML checks.
- Strong organizational and time management skills, with the ability to set priorities and achieve goals.
We offer a rewarding package and the opportunity to work at one of Spain's premier employer brands. Join American Express and let's lead the way together.
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Retention Manager
hace 1 mes
Madrid, Madrid, España AMEX A tiempo completo{"title": "Client Retention Manager", "description": "Lead the Way with UsAt American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a Client Retention Manager, you will be part of a global and diverse community of colleagues with an unwavering commitment to back our customers,...
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Retention Manager
hace 1 mes
Madrid, Madrid, España AMEX A tiempo completo{"title": "Client Retention Manager", "description": "Lead the Way with UsAt American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a Client Retention Manager, you will be part of a global and diverse community of colleagues with an unwavering commitment to back our customers,...
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Retention Manager
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Madrid, Madrid, España Aexp A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our team in Madrid. As a key member of our EMEA Telesales and Client Management organization, you'll play a critical role in acquiring and managing relationships with merchants across European markets.Your primary objective will be to focus on account retention with small and medium key...
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Retention Manager
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Madrid, Madrid, España Aexp A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our team in Madrid. As a key member of our EMEA Telesales and Client Management organization, you'll play a critical role in acquiring and managing relationships with merchants across European markets.Your primary objective will be to focus on account retention with small and medium key...
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Client Retention Manager
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Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Client Retention Manager to join our team in Madrid. As a Client Retention Manager, you will be responsible for retaining key merchant relationships and ensuring business continuation across markets and lines of business.Key ResponsibilitiesRetain high-value merchants by collecting missing Know Your Customer...
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Client Retention Manager
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Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Client Retention Manager to join our team in Madrid. As a Client Retention Manager, you will be responsible for retaining key merchant relationships and ensuring business continuation across markets and lines of business.Key ResponsibilitiesRetain high-value merchants by collecting missing Know Your Customer...
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