Retention Manager
hace 3 días
We are seeking a highly motivated and experienced Client Retention Manager to join our team in Madrid. As a key member of our EMEA Telesales and Client Management organization, you will be responsible for retaining key merchants and ensuring business continuation across markets and lines of business.
Main Responsibilities- Retain high-value merchants by collecting missing Know Your Customer documentation and information
- Assess account documentation and ensure compliance and control
- Share best practices and provide team support to drive business growth
- Native French speaker with in-depth knowledge of the country and market landscape
- Experience in client relationship management over the phone and KYC/AML checks
- Strong organizational and time management skills, with ability to set priorities and achieve goals
- Accountability and ownership, with high level of determination and self-confidence
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes competitive base salaries, bonus incentives, comprehensive medical and dental benefits, and flexible working arrangements.
We also offer career development and training opportunities, as well as a generous paid parental leave policy. Our team is committed to upholding our company values and providing the world's best customer experience every day.
-
Retention Manager
hace 3 semanas
Madrid, Madrid, España AMEX A tiempo completo{"title": "Client Retention Manager", "description": "Lead the Way with UsAt American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a Client Retention Manager, you will be part of a global and diverse community of colleagues with an unwavering commitment to back our customers,...
-
Retention Manager
hace 3 semanas
Madrid, Madrid, España AMEX A tiempo completo{"title": "Client Retention Manager", "description": "Lead the Way with UsAt American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a Client Retention Manager, you will be part of a global and diverse community of colleagues with an unwavering commitment to back our customers,...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Aexp A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our team in Madrid. As a key member of our EMEA Telesales and Client Management organization, you'll play a critical role in acquiring and managing relationships with merchants across European markets.Your primary objective will be to focus on account retention with small and medium key...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Aexp A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our team in Madrid. As a key member of our EMEA Telesales and Client Management organization, you'll play a critical role in acquiring and managing relationships with merchants across European markets.Your primary objective will be to focus on account retention with small and medium key...
-
Client Retention Manager
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Client Retention Manager to join our team in Madrid. As a Client Retention Manager, you will be responsible for retaining key merchant relationships and ensuring business continuation across markets and lines of business.Key ResponsibilitiesRetain high-value merchants by collecting missing Know Your Customer...
-
Client Retention Manager
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe are seeking a highly skilled Client Retention Manager to join our team in Madrid. As a Client Retention Manager, you will be responsible for retaining key merchant relationships and ensuring business continuation across markets and lines of business.Key ResponsibilitiesRetain high-value merchants by collecting missing Know Your Customer...
-
Digital Retention Manager
hace 3 días
Madrid, Madrid, España Japan Tobacco International A tiempo completoRRP Digital Retention ManagerAt Japan Tobacco International, we're committed to creating a workplace where everyone feels valued and empowered to succeed. As the RRP Digital Retention Manager, you'll play a vital role in shaping our digital strategy for Reduced-Risk Products (RRP). Your primary focus will be to enhance consumer engagement through an...
-
Digital Retention Manager
hace 3 días
Madrid, Madrid, España Japan Tobacco International A tiempo completoRRP Digital Retention ManagerAt Japan Tobacco International, we're committed to creating a workplace where everyone feels valued and empowered to succeed. As the RRP Digital Retention Manager, you'll play a vital role in shaping our digital strategy for Reduced-Risk Products (RRP). Your primary focus will be to enhance consumer engagement through an...
-
Digital Retention Manager
hace 4 semanas
Madrid, Madrid, España JTI A tiempo completoRRP Digital Retention ManagerAt JTI, we're committed to creating a diverse and inclusive work environment where everyone can thrive. As the RRP Digital Retention Manager, you'll play a crucial role in shaping our digital strategy for Reduced-Risk Products (RRP).Main Responsibilities:Develop and implement strategies to enhance consumer engagement through an...
-
Digital Retention Manager
hace 4 semanas
Madrid, Madrid, España JTI A tiempo completoRRP Digital Retention ManagerAt JTI, we're committed to creating a diverse and inclusive work environment where everyone can thrive. As the RRP Digital Retention Manager, you'll play a crucial role in shaping our digital strategy for Reduced-Risk Products (RRP).Main Responsibilities:Develop and implement strategies to enhance consumer engagement through an...
-
Digital Retention Manager
hace 6 días
Madrid, Madrid, España JTI A tiempo completoAbout JTIJTI is a global leader in the tobacco industry, with a presence in over 80 countries. We celebrate diversity and believe that everyone belongs. Our mission is to make a difference with our employees, and we're looking for talented individuals to join our team.Job Title: RRP Digital Retention ManagerWe're seeking a skilled Digital Retention Manager...
-
Digital Retention Manager
hace 6 días
Madrid, Madrid, España JTI A tiempo completoAbout JTIJTI is a global leader in the tobacco industry, with a presence in over 80 countries. We celebrate diversity and believe that everyone belongs. Our mission is to make a difference with our employees, and we're looking for talented individuals to join our team.Job Title: RRP Digital Retention ManagerWe're seeking a skilled Digital Retention Manager...
-
Digital Retention Manager
hace 3 semanas
Madrid, Madrid, España JTI A tiempo completoRRP Digital Retention ManagerAt JTI, we're committed to creating a diverse and inclusive work environment where everyone can thrive. As the RRP Digital Retention Manager, you'll play a crucial role in shaping our digital strategy for Reduced-Risk Products (RRP). Your main focus will be to enhance consumer engagement through an integrated online and offline...
-
Digital Retention Manager
hace 4 semanas
Madrid, Madrid, España JTI A tiempo completoRRP Digital Retention ManagerAt JTI, we're committed to creating a diverse and inclusive work environment where everyone can thrive. As the RRP Digital Retention Manager, you'll play a crucial role in shaping our digital strategy for Reduced-Risk Products (RRP). Your main focus will be to enhance consumer engagement through an integrated online and offline...
-
Retention Manager
hace 3 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoJob Title: Retention Manager - French MarketAt American Express Services Europe Limited, we're committed to delivering exceptional customer experiences. As a Retention Manager - French Market, you'll play a vital role in ensuring the long-term success of our merchant relationships.Main Responsibilities:Retain high-value merchants by collecting missing Know...
-
Retention Manager
hace 3 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoJob Title: Retention Manager - French MarketAt American Express Services Europe Limited, we're committed to delivering exceptional customer experiences. As a Retention Manager - French Market, you'll play a vital role in ensuring the long-term success of our merchant relationships.Main Responsibilities:Retain high-value merchants by collecting missing Know...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our EMEA Telesales and Client Management organization in Madrid. As a key member of our team, you'll be responsible for retaining small and medium-sized key merchants, ensuring business continuation, and collaborating across markets and lines of business.Key ResponsibilitiesRetain...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Retention Manager to join our EMEA Telesales and Client Management organization in Madrid. As a key member of our team, you'll be responsible for retaining small and medium-sized key merchants, ensuring business continuation, and collaborating across markets and lines of business.Key ResponsibilitiesRetain...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Retention Manager - French MarketAt Mygwork, we're committed to providing exceptional customer experiences. As a Retention Manager - French Market, you'll play a vital role in ensuring the continued success of our merchant relationships in the EMEA region.Main Responsibilities:Retain key merchants and ensure business continuation through effective...
-
Retention Manager
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoJob Title: Retention Manager - French MarketAt Mygwork, we're committed to providing exceptional customer experiences. As a Retention Manager - French Market, you'll play a vital role in ensuring the continued success of our merchant relationships in the EMEA region.Main Responsibilities:Retain key merchants and ensure business continuation through effective...