Client Relationship Manager

hace 4 semanas


Madrid, Madrid, España LittleBig Connection A tiempo completo
Job Title: Client Relationship Manager at Little Big Connection

As a Client Relationship Manager at Little Big Connection, you will play a pivotal role in overseeing a portfolio of significant accounts and fostering their commercial expansion and advancement. Your primary responsibilities will encompass:

Key Responsibilities:
  • Creating a comprehensive account strategy to optimize business unit prospects
  • Establishing and nurturing robust, enduring relationships with clients and service providers
  • Tracking project developments and ensuring client satisfaction
  • Aligning client requirements with service provider capabilities
  • Reducing project turnover
  • Guiding clients on effective platform utilization
Collaboration Efforts:
  • Partnering closely with the Little Big Connection ecosystem for shared growth
  • Working alongside the Growth team to maximize potential
  • Coordinating with the Customer Success team for streamlined account management
  • Engaging with the Product team to create synergies with business tools
Qualifications:
  • Master's degree from a prestigious institution or equivalent experience
  • Previous experience in project and client portfolio oversight
  • Strong adaptability and problem-solving capabilities
  • A collaborative team player with a strong sense of responsibility and independence
  • Fluency in both French and English; proficiency in additional languages is advantageous
  • Experience in the technology or software sectors is beneficial
  • Familiarity with generative AI technologies, such as ChatGPT, is a plus

Little Big Connection is committed to promoting diversity and equal opportunities. We encourage applications from all qualified individuals, regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.



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