Client Solutions Manager
hace 4 semanas
As a Client Solutions Manager, you will take charge of the daily execution of technical support activities, processes, and the delivery of client onboarding (including new clients, additional markets, new product integrations, and re-implementations). Your role will be pivotal in ensuring efficient, high-quality implementations across Tradedoubler's offerings while providing exceptional support to clients and colleagues within established service level agreements (SLAs).
This position is primarily client-facing, encompassing both technical support and project management responsibilities, with a focus on meeting deadlines and achieving quick turnaround times. You will also be tasked with articulating technical solutions to audiences with varying levels of technical expertise, including both non-technical stakeholders and developers.
- Oversee the Tradedoubler affiliate platform on behalf of our advertisers.
- Address and resolve technical inquiries from clients and team members.
- Maintain proactive communication with clients to ensure their needs are met.
- Quickly assess advertisers' requirements to foster business growth.
- Assist the sales team during client meetings and calls.
- Stay informed about market developments and trends.
- Document client progress and any pertinent changes.
- Collaborate with team members to devise solutions and gather diverse perspectives.
- Review results with the team on a regular basis.
- Learn from successful case studies with other clients and implement best practices.
- Relay important client information to relevant stakeholders.
- Coordinate with Technical Customer Executives and Managers from other Tradedoubler offices.
You are a results-oriented professional with robust technical expertise and problem-solving abilities, complemented by a commercial mindset. You thrive in a team environment, inspiring others and leading by example. Your communication skills enable you to convey complex technical concepts to non-technical audiences effectively.
You possess a solid understanding of the digital marketing landscape, along with strong communication, presentation, and interpersonal skills. You can prioritize tasks and manage pressure effectively. Your organizational skills allow you to juggle multiple requests, projects, and activities seamlessly. You are passionate about technology and proactive in your approach to problem-solving.
Qualifications
University degree in Computing, IT, Software Development, or equivalent experience. Self-taught professionals are also encouraged to apply.
- Ability to understand technical concepts such as HTML, JavaScript, RESTful APIs, XML, and various programming languages.
- Strong written and verbal communication skills.
- Experience in a client support or customer service role is preferred.
- Customer-focused mindset.
- Solutions-oriented with outstanding problem-solving capabilities.
- Professional demeanor.
- Driven by results.
- Attention to detail.
- Excellent team player.
At Tradedoubler, we offer a stimulating, challenging, and enjoyable work environment. We value contributions from all employees and believe in making a significant impact on our business's success.
As an international organization with offices across Europe and in the APAC region, we foster a culturally diverse workplace where creativity, communication, and idea sharing are highly encouraged.
We prioritize the well-being of our employees, recognizing that they are integral to our success. We provide competitive salaries and benefits, along with opportunities for professional growth.
About Tradedoubler
Founded in November 1999, Tradedoubler has grown to become a leading international performance marketing company, operating in over 80 countries. With a strong presence in Europe and beyond, we connect advertisers and publishers to drive growth across all performance marketing channels. Our extensive product portfolio includes innovative solutions such as influencer marketing, app marketing, lead generation, and proprietary coupon platforms.
-
Client Solutions Manager
hace 4 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleThe Client Solutions Manager for Empresa Reconocida's Spain Automotive vertical team is an analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert. You will lead media planning, strategy, and measurement to...
-
Client Solutions Manager
hace 4 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleThe Client Solutions Manager for Empresa Reconocida's Spain Automotive vertical team is an analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert. You will lead media planning, strategy, and measurement to...
-
Client Solutions Manager
hace 5 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleThe Client Solutions Manager for Empresa Reconocida's Spain Automotive vertical team is an analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert. You will lead media planning, strategy, and measurement to...
-
Client Solutions Manager
hace 4 días
Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleThe Client Solutions Manager for Empresa Reconocida's Spain Automotive vertical team is an analytical solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert. You will lead media planning, strategy, and measurement to...
-
Client Solutions Manager
hace 4 días
Madrid Centro, Madrid, España Empresa reconocida A tiempo completoJob Description**About the Role**We are seeking a highly skilled and experienced Client Solutions Manager to join our team at Empresa reconocida. As a Client Solutions Manager, you will be responsible for building and managing key relationships with our clients in the Automotive vertical, serving as a consultative product expert and driving growth through...
-
Client Solutions Manager
hace 6 días
Madrid Centro, Madrid, España Empresa reconocida A tiempo completoJob Description**About the Role**We are seeking a highly skilled and experienced Client Solutions Manager to join our team at Empresa reconocida. As a Client Solutions Manager, you will be responsible for building and managing key relationships with our clients in the Automotive vertical, serving as a consultative product expert and driving growth through...
-
Technical Client Solutions Manager
hace 5 días
Madrid, Madrid, España Tradedoubler Ab A tiempo completo**Job Summary**As a Technical Client Solutions Manager at Tradedoubler Ab, you will be responsible for delivering high-quality technical support and client implementations across our products. This role involves managing client relationships, providing technical solutions, and collaborating with internal teams to ensure seamless delivery.**Key...
-
Client Solutions Manager
hace 7 horas
Madrid, Madrid, España nucleoo A tiempo completoAbout this roleWe are seeking a highly motivated and experienced Client Solutions Manager to join our team at Nucleoo. As a key member of our organization, you will play a crucial role in connecting business needs with advanced technology solutions, driving value creation for innovative companies.Your primary responsibilities will include:Building and...
-
Client Solutions Manager
hace 9 horas
Madrid, Madrid, España nucleoo A tiempo completoAbout this roleWe are seeking a highly motivated and experienced Client Solutions Manager to join our team at Nucleoo. As a key member of our organization, you will play a crucial role in connecting business needs with advanced technology solutions, driving value creation for innovative companies.Your primary responsibilities will include:Building and...
-
Technical Client Solutions Manager
hace 1 día
Madrid, Madrid, España Tradedoubler Se A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Client Solutions Manager to join our team at Tradedoubler Se. As a key member of our client delivery team, you will be responsible for ensuring the successful implementation of our affiliate platform for our advertisers.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our...
-
Technical Client Solutions Manager
hace 10 horas
Madrid, Madrid, España Tradedoubler Se A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Client Solutions Manager to join our team at Tradedoubler Se. As a key member of our client delivery team, you will be responsible for ensuring the successful implementation of our affiliate platform for our advertisers.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our...
-
Client Solutions Manager
hace 4 semanas
Madrid, Madrid, España Global Blue A tiempo completoMain Responsibilities: Lead the implementation of Issuing Solutions projects, ensuring adherence to scope, timelines, and budget while following Global Blue Professional Services protocols. Collaborate with both internal and external project managers and stakeholders to facilitate seamless execution of TFS services. Assist in defining, implementing, and...
-
Client Solutions Manager
hace 4 días
Madrid, Madrid, España Global Blue A tiempo completoMain Responsibilities: Lead the implementation of Issuing Solutions projects, ensuring adherence to scope, timelines, and budget while following Global Blue Professional Services protocols. Collaborate with both internal and external project managers and stakeholders to facilitate seamless execution of TFS services. Assist in defining, implementing, and...
-
Technical Client Manager
hace 3 días
Madrid, Madrid, España Tradedoubler A tiempo completoJob OverviewAs a Technical Client Manager at Tradedoubler, you will be responsible for delivering high-quality technical support and client implementations. You will work closely with clients and colleagues to ensure efficient and effective solutions.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our advertisers.Provide...
-
Technical Client Manager
hace 3 días
Madrid, Madrid, España Tradedoubler A tiempo completoJob OverviewAs a Technical Client Manager at Tradedoubler, you will be responsible for delivering high-quality technical support and client implementations. You will work closely with clients and colleagues to ensure efficient and effective solutions.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our advertisers.Provide...
-
Technical Client Manager
hace 3 días
Madrid, Madrid, España Tradedoubler AB A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Client Manager to join our team at Tradedoubler AB. As a Technical Client Manager, you will be responsible for delivering exceptional technical support and solutions to our clients, ensuring their success and growth in the digital marketing landscape.Main ResponsibilitiesClient Onboarding and Support:...
-
Technical Client Manager
hace 3 días
Madrid, Madrid, España Tradedoubler AB A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Client Manager to join our team at Tradedoubler AB. As a Technical Client Manager, you will be responsible for delivering exceptional technical support and solutions to our clients, ensuring their success and growth in the digital marketing landscape.Main ResponsibilitiesClient Onboarding and Support:...
-
Client Solutions Manager
hace 4 semanas
Madrid, Madrid, España Global Blue A tiempo completoMain Responsibilities: Lead the implementation of Issuing Solutions projects, ensuring adherence to scope, timelines, and budgetary constraints while complying with Global Blue Professional Services processes. Collaborate with both internal and external project managers and stakeholders to facilitate the seamless deployment of TFS services. Assist in...
-
Client Solutions Manager
hace 4 semanas
Madrid, Madrid, España Global Blue A tiempo completoMain Responsibilities: Lead the implementation of Issuing Solutions projects, ensuring adherence to scope, timelines, and budget while complying with Global Blue Professional Services processes. Collaborate with both internal and external project managers and stakeholders to facilitate the seamless execution of TFS services. Assist in defining,...
-
Client Solutions Manager
hace 4 días
Madrid, Madrid, España Global Blue A tiempo completoMain Responsibilities: Lead the implementation of Issuing Solutions projects, ensuring adherence to scope, timelines, and budgetary constraints while complying with Global Blue Professional Services processes. Collaborate with both internal and external project managers and stakeholders to facilitate the seamless deployment of TFS services. Assist in...
