Technical Client Solutions Manager
hace 7 días
**Job Summary**
As a Technical Client Solutions Manager at Tradedoubler Ab, you will be responsible for delivering high-quality technical support and client implementations across our products. This role involves managing client relationships, providing technical solutions, and collaborating with internal teams to ensure seamless delivery.
**Key Responsibilities**
- Manage the Tradedoubler affiliate platform on behalf of our advertisers, ensuring efficient and effective delivery.
- Respond to and resolve technical questions from customers and colleagues, providing timely and accurate solutions.
- Maintain proactive communication with customers, identifying their needs and providing tailored support to grow their business.
- Support the sales team in meetings and calls, leveraging technical expertise to drive business growth.
- Stay up-to-date on market changes and document client evolution, ensuring informed decision-making.
- Collaborate with internal teams to provide solutions and gather diverse perspectives.
- Communicate important client information to stakeholders, ensuring seamless communication.
- Liaise with Technical Customer Executives and Managers of other local Tradedoubler offices, fostering strong relationships.
**Requirements**
- University degree in Computing, IT, or software programming, or equivalent experience.
- Ability to grasp technical concepts, including HTML, JavaScript, Restful APIs, XML, and programming languages.
- Excellent written and spoken communication skills, with experience in client support/customer service environments.
- Solutions-oriented with exceptional problem-solving skills, a professional approach, and attention to detail.
- Results-driven with a passion for technology and a proactive approach to problem-solving.
**Why Tradedoubler Ab?**
We offer a stimulating and challenging work environment where everyone can contribute and make a difference. As an international company with offices in 15 European countries and an office in Singapore, we provide opportunities for growth and development in a dynamic and fast-paced industry.
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