Customer Care Process Manager
hace 14 horas
Join us as a Customer Care Process Manager at Docplanner BCN In this role, you will be responsible for managing the relationship between our global operations team and local structures.
About the JobWe are looking for a skilled process manager who can own the operational direction of local structures and propose improvements.
- Be a decision maker on operational changes by taking data-driven decisions.
- Improve the impact customer care has within the customer's lifecycle.
A competitive salary of €50,000 - €65,000 per year awaits the right candidate
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Relationship Manager
hace 14 horas
Barcelona, Barcelona, España Qonto A tiempo completoAbout the RoleThis is an exciting opportunity to join our Italian Onboarding team as a Customer Experience Specialist. You will be responsible for ensuring customer satisfaction, continuously improving our processes and compliance, and providing the best service for our company creators.You will work closely with our team to identify and resolve customer...
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Customer Care Field Manager Area Este Role
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoAbout the Customer Care Field Manager RoleAt Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community, we are seeking an exceptional Customer Care Field Manager to join our team in Barcelona.Job Overview:The Customer Care Field Manager will oversee and inspire a workforce with direct service...
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Global Patient Care Support Operations Manager
hace 14 horas
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoJob Title: Global Patient Care Support Operations ManagerEstimated Salary: $120,000 - $180,000 per yearAbout the RoleWe are seeking an experienced leader to join our team as a Global Patient Care Support Operations Manager. This role is instrumental in advancing customer care excellence and operational efficiency within Roche Diagnostics.Key...
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Customer Identity Process Manager
hace 4 semanas
Barcelona, Barcelona, España Satispay A tiempo completoAbout SatispayAt Satispay, we're driving innovation in the payments industry. Our vision is to simplify payments and improve people's lives across Europe.We're on a mission to revolutionize payments with our dynamic team. As a Customer Identity Process Manager, you'll play a key role in shaping the future of payments.
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Customer Care Representative for Italian Market
hace 5 días
Barcelona, Barcelona, España Qonto A tiempo completoAbout the RoleWe are seeking an experienced Customer Care Agent to join our Italian Onboarding team. As a key member of our operations department, you will be responsible for ensuring customer satisfaction and providing top-notch service to our Italian entrepreneurs.Key ResponsibilitiesDeliver exceptional customer care via email and phone, resolving queries...
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Customer Care Data Analyst
hace 4 semanas
Barcelona, Barcelona, España Vueling Airlines A tiempo completoCustomer Care Data AnalystWe are looking for a skilled Data Analyst to join our Customer Care team. As a Data Analyst, you will be responsible for managing the department's reporting, analyzing volumes and behaviors to detect needs for improvement, automating data collection, preparing executive presentations for the different teams in the department, and...
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Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoKey Responsibilities:Maintain high-quality customer support for global hospitality clients.Provide timely and effective technical support to customers.Develop initiatives to enhance customer service processes.Liaise with cross-department teams for secondary investigations and escalations.About the Role:As a Customer Support Analyst in our Hospitality team,...
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Travel Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completoTravel Customer Care Specialist Job DescriptionAbout the Company:We are a leading provider of customer care solutions for the travel industry. Our team is dedicated to delivering exceptional customer experiences through innovative technology and human-centric approach.Job Summary:Provide customer support via email and phone for a prestigious travel...
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Customer Care Consultant
hace 4 semanas
Barcelona, Barcelona, España Amadeus It Group A tiempo completoCompany OverviewThe Amadeus Customer Care Management (CCM) is a key player in the travel industry, providing exceptional support services to meet the needs of its customers worldwide. By collaborating closely with various divisions and units within the company, CCM ensures a seamless customer experience from start to finish.
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Workforce Data Analyst
hace 2 meses
Barcelona, Barcelona, España Wallbox A tiempo completoWorkforce Data Analyst - Customer CareAt Wallbox, we're committed to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. As a Workforce Data Analyst - Customer Care, you'll play a key part in establishing best practices for Workforce Management (WFM) globally and collaborating with the Customer...
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Customer Care Ambassador for Italian SMEs
hace 3 días
Barcelona, Barcelona, España Qonto A tiempo completoAbout QontoAt Qonto, we aim to simplify day-to-day banking for Small and Medium-sized Enterprises (SMEs) and freelancers by providing an innovative online business account that combines invoicing, bookkeeping, and spend management tools. Our commitment to delivering exceptional customer service has made us a leader in the market.Our StoryWe were founded in...
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Customer Care Field Manager for Large-Scale Automation
hace 14 horas
Barcelona, Barcelona, España Jordan Martorell S.L. A tiempo completoJob Description: A high-level Customer Care Field Manager is sought to oversee a team of Customer Service Engineers in Spain, focusing on leading a workforce with direct service teams. Key responsibilities include supervising service, repair, and/or installation of products or solutions at customer sites, including electrical and mechanical testing, in...
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Spain Customer Success Manager
hace 14 horas
Barcelona, Barcelona, España Qonto A tiempo completo**About Qonto**We're Qonto, a leading online business account provider for SMEs and freelancers. Our innovative products, 24/7 customer support, and clear pricing have made us the market leader. We're now looking for a Customer Success Manager for Regate by Qonto, to expand our client base in Spain.**Your Role**As a Customer Success Manager for Regate by...
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International Customer Care Agent
hace 2 días
Barcelona, Barcelona, España Cataloxy A tiempo completoAre you an international customer care agent looking for a new challenge? We are seeking a talented individual to join our team at Cataloxy as a Customer Support Specialist.In this role, you will be responsible for delivering exceptional customer service to our international clients, working closely with them to resolve their queries and provide them with...
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Barcelona, Barcelona, España Aidoc Medical Ltd A tiempo completoAidoc Medical Ltd: A Pioneer in Clinical AIAidoc is a leading force in clinical AI, revolutionizing healthcare with innovative solutions. Our clinical AI imaging capabilities enable physicians to quickly identify and diagnose urgent cases, improving patient outcomes. Built on Aidoc's proprietary aiOS, we analyze and aggregate medical data to empower care...
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Senior Customer Care Specialist
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleAmazon is seeking a highly skilled and dedicated Senior Customer Care Specialist to join our Partner Services team in Barcelona, Spain. In this role, you will play a critical part in delivering exceptional customer experiences for our selling partners, ensuring they are successful on our marketplace.Job SummaryThe Senior Customer Care...
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Global Customer Service Manager
hace 4 semanas
Barcelona, Barcelona, España Exoticca A tiempo completoAbout Exoticca Exoticca is a pioneering online travel agency that has revolutionized the concept, production, and e-commerce of long-distance dream trips. Our brand equity is built on a commitment to creating life milestones. We deliver best-value trips, explore unique destinations, curate extraordinary travel experiences, and demonstrate genuine care for...
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Customer Service Process Architect
hace 15 horas
Barcelona, Barcelona, España Werfenlife Sa. A tiempo completoAbout Werfenlife Sa.We are seeking a highly skilled Customer Service Process Architect to join our team. The ideal candidate will have experience in designing and implementing efficient customer service processes that meet the company's strategic goals.Job DescriptionThe Customer Service Process Architect will be responsible for architecting and maintaining...
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Customer Success Manager for Regate by Qonto
hace 3 días
Barcelona, Barcelona, España Qonto A tiempo completoAbout UsQonto, a leading online business account provider, is seeking a highly skilled Customer Success Manager to join its team. Our mission is to simplify day-to-day banking for SMEs and freelancers through innovative products and exceptional customer support.Job DescriptionWe are looking for an experienced professional to empower and expand our client...
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Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Hp A tiempo completoJob Description for Customer Success ManagerHP is a global technology company with a strong presence in over 170 countries. We provide innovative solutions to help people and businesses succeed. As a Customer Success Manager, you will play a critical role in implementing our pricing tool and ensuring customer satisfaction.Key Responsibilities:Build and...