Customer Care Representative for Italian Market
hace 2 semanas
We are seeking an experienced Customer Care Agent to join our Italian Onboarding team. As a key member of our operations department, you will be responsible for ensuring customer satisfaction and providing top-notch service to our Italian entrepreneurs.
Key Responsibilities- Deliver exceptional customer care via email and phone, resolving queries and concerns in a timely and professional manner.
- Act as a Qonto Ambassador, promoting our brand values and ensuring a seamless user experience.
- Collaborate with internal teams to continuously improve processes and compliance, adhering to local Italian regulations.
- Develop and implement internal processes to enhance customer support, including updating FAQs, dashboards, and macros.
- Bachelor's degree in a relevant field or equivalent experience.
- 1+ year of experience in customer-facing roles, preferably in a SaaS environment.
- Excellent communication and problem-solving skills, with the ability to adapt to changing priorities.
- Proficiency in Italian and English languages, with a strong emphasis on written and verbal communication.
- Familiarity with SaaS tools, such as Zendesk, Jira, Salesforce, and Trello.
You are a customer-centric individual with a passion for delivering exceptional service. You possess excellent organization and time management skills, with the ability to prioritize tasks efficiently. Your strong communication skills, both written and verbal, enable you to effectively collaborate with internal teams and customers alike.
What We Offer- A competitive salary package, estimated at €35,000 - €45,000 per annum, depending on experience.
- An attractive benefits package, including meal vouchers, public transportation reimbursement, and comprehensive health insurance.
- A dynamic work environment, with opportunities for growth and development.
- The chance to work with a talented team of professionals, passionate about innovation and customer satisfaction.
We follow a structured hiring process, consisting of interviews with your Talent Acquisition Manager and future managers, as well as a remote exercise to assess your skills and fit.
-
Italian Market Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoItalian Market Customer Service PositionWe are looking for an experienced and passionate Customer Service Representative to join our Italian market team in Barcelona, Spain. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, ensuring our customers' needs are met with professionalism and...
-
Customer Care Ambassador for Italian SMEs
hace 2 semanas
Barcelona, Barcelona, España Qonto A tiempo completoAbout QontoAt Qonto, we aim to simplify day-to-day banking for Small and Medium-sized Enterprises (SMEs) and freelancers by providing an innovative online business account that combines invoicing, bookkeeping, and spend management tools. Our commitment to delivering exceptional customer service has made us a leader in the market.Our StoryWe were founded in...
-
Barcelona, Barcelona, España Teleperformance Greece A tiempo completo**About Us**We are Teleperformance Greece, a leading provider of customer experience solutions. Our team is dedicated to delivering exceptional service to clients across the globe.**Job Overview**We are seeking an Italian-speaking customer service representative to join our team. As a primary point of contact for customers, you will be responsible for...
-
Sales Representative for Italian Accommodation Market
hace 1 semana
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoWe are seeking a skilled Sales Representative to join our team based in Barcelona. Reporting to the Head of Sales, you will be responsible for building and growing our supplier portfolio of online accommodations by contracting targeted hotels in strategic markets.The Role's Key ResponsibilitiesCold calling and influencing accommodation providers to add their...
-
Accommodation Sales Specialist
hace 2 meses
Barcelona, Barcelona, España eDreams ODIGEO A tiempo completoSales and Contracting Opportunity in the Italian MarketWe are seeking a skilled Sales and Contracting Representative to join our team in the Italian market. As an Accommodation Sales Contractor, you will play a key role in building and growing our supplier portfolio of online accommodations by contracting targeted hotels and negotiating successful...
-
Barcelona, Barcelona, España Graitec A tiempo completoAbout Graitec Group: We are a leading global Software editor providing innovative Building Information Modeling (BIM) solutions, helping architectural, engineering, construction, and manufacturing customers digitize and industrialize their processes to enhance performance and build a sustainable future.Our Ambitious EnvironmentWe're a dynamic company that...
-
Barcelona, Barcelona, España Blu Selection A tiempo completoJob Title: International Customer Service Representative for Eye Care Products">About the Company: Blu Selection is a multinational organization that provides top-notch sales and customer service solutions worldwide. We take pride in our diverse team, comprising talents from over 80 nationalities.">Salary: A competitive salary of €950-1100 gross per month,...
-
Customer Service Representative for Europe
hace 16 horas
Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completoUnlock Your Potential as a Customer Service RepresentativeWe are seeking a multilingual customer service representative to join our team in Barcelona, Spain. As a key member of our customer service department, you will be the first point of contact for European customers and will work closely with our foreign customer service teams to provide exceptional...
-
Customer Service Representative
hace 1 semana
Barcelona, Barcelona, España buscojobs España A tiempo completoBuscojobs España, a leading recruitment agency in Spain, has an exciting opportunity for a skilled Customer Service Representative to join our team in Barcelona. About the Role:We are seeking a highly motivated and customer-focused individual with excellent communication skills in Italian and English. The ideal candidate will have experience working in a...
-
Barcelona, Barcelona, España Ttec A tiempo completoAbout the RoleWe're seeking a highly skilled and dedicated Italian-English Customer Service Representative to join our team in Sofia, Bulgaria. As a hybrid representative, you'll have the opportunity to work from home while still being part of a dynamic and collaborative team.What You'll Be DoingProviding exceptional customer service via phone, email, and...
-
Customer Care Representative
hace 1 semana
Barcelona, Barcelona, España Accor A tiempo completoLocation: Barcelona, SpainSofitel Hotel is an upscale, 5-star hotel located in the heart of Barcelona, opposite Barceloneta beach and close to the Gothic Quarter. Our hotel offers comfortable rooms, two pools, and a gym for our guests' convenience.We are currently seeking a Customer Care Representative to join our team as a Reservation Intern. In this role,...
-
Sales and Marketing Representative for Italian Market
hace 1 semana
Barcelona, Barcelona, España Lumapps A tiempo completoLumApps is a leading provider of digital transformation solutions, supporting companies in enhancing their communication, collaboration, and engagement with customers, partners, and employees. Our enterprise-grade SaaS platform has been successfully deployed by Fortune 500 clients worldwide, delivering meaningful business benefits.As a Sales Development...
-
High-Performance Sales Representative
hace 1 semana
Barcelona, Barcelona, España Recruitment Direct A tiempo completoCompany OverviewWe are seeking an experienced sales professional to join our team at Recruitment Direct. As a High-Performance Sales Representative, you will play a key role in driving revenue growth and expanding our presence in the Italian market.Salary: The successful candidate can expect a competitive salary of €35,000 per annum, with the opportunity...
-
Customer Acquisition Specialist
hace 1 semana
Barcelona, Barcelona, España Graitec Gmbh A tiempo completoAbout Graitec Group">Graitec Group is a leading provider of Building Information Modeling (BIM) solutions, serving over 200,000 customers worldwide. As a global software editor, we empower architectural, engineering, construction, and manufacturing companies to digitize and industrialize their processes.">Job Overview">We are seeking an ambitious and driven...
-
Customer Service Representative
hace 4 días
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoOverview: We are seeking an Italian-Speaking Customer Representative to join our team in Barcelona, Spain. As a key member of our customer experience team, you will be responsible for providing exceptional service to clients and ensuring their satisfaction with our products and services.Salary: The estimated annual salary for this position is 19,000 Euros...
-
Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completoJob Description: We are seeking a highly skilled Customer Service Representative to join our multilingual team in Barcelona. As a Customer Service Representative, you will be the first point of contact for our customers, responding to their inquiries via email, phone, or chat. You will also be available to support our foreign customer service teams, speaking...
-
Italian Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoDiscover a rewarding opportunity to advance your career in customer support and technical services at Head Hunt International, located in the vibrant city of Athens, Greece.As an Italian-speaking representative, you will be part of our dynamic team providing top-notch support to customers from around the world. With a focus on delivering exceptional service,...
-
Italian Sales Development Representative
hace 2 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoCompany OverviewTeleperformance, a leading provider of contact center services, is seeking a highly skilled Italian Sales Development Representative to join our team in Barcelona. With over 4,700 employees across 10 sites, we offer a dynamic and supportive work environment that fosters growth and development.Job DescriptionAs an Italian Sales Development...
-
Customer Service Representative for JTI
hace 1 semana
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoAbout UsTeleperformance Greece is a leading customer experience company that provides exceptional service to clients across various industries.Job OverviewWe are seeking highly motivated and dedicated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be the primary point of contact for customers,...
-
Italian Market Growth Specialist
hace 2 semanas
Barcelona, Barcelona, España Preply A tiempo completoUnlocking Human Potential through LearningAbout PreplyWe are a leading online learning platform that connects students with teachers from around the world. Our mission is to make learning accessible and enjoyable for everyone.Our Business solution is growing rapidly, and we are looking for an Italian Market Growth Specialist to join our team. This role will...