Italian Customer Service Representative

hace 2 días


Barcelona, Barcelona, España Head Hunt International A tiempo completo

Discover a rewarding opportunity to advance your career in customer support and technical services at Head Hunt International, located in the vibrant city of Athens, Greece.

As an Italian-speaking representative, you will be part of our dynamic team providing top-notch support to customers from around the world. With a focus on delivering exceptional service, you will have the chance to work with leading technology companies and develop strong expertise in software, consumer electronics, and online platforms.

We are seeking an experienced professional with excellent communication skills and fluency in Italian to join our team as a Global Support Specialist. In this role, you will:

  • IDentify customers' needs and deliver tailored solutions, including sales
  • Guide customers through billing inquiries, handle transactions, and provide prompt resolution to their concerns
  • Assist customers with order placement and related issues
  • Answer customer inquiries, troubleshoot technical issues, and escalate complex problems
  • Foster strong relationships with customers and colleagues alike

What we're looking for:

  • Fluent Italian language skills
  • Excellent communication and interpersonal skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to resolve customer problems
  • Advanced internet research skills
  • An empathetic approach with strong communication skills
  • A positive attitude and adaptability

In return, we offer:

  • A competitive monthly salary: €3,500 (gross) + 2 additional salaries per year
  • Full relocation support, including flight tickets, accommodation, and house searching assistance
  • Ongoing training by certified instructors to enhance your skills and knowledge
  • Professional growth and development opportunities
  • Healthcare benefits and various discounts
  • A great working environment with modern facilities and relaxing break areas

Required:

  • Candidate must hold EU citizenship or have permission to work in Greece

This is an exciting opportunity to join a renowned multinational company, develop your skills and expertise, and represent one of the world's leading brands.



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