Customer Service Representative with Italian and English Language Skills
hace 1 semana
Company Overview
At CPM International, we strive to provide exceptional customer service solutions to our clients worldwide. Our dynamic contact centres are looking for highly skilled and passionate customer service representatives to join our team.
About the Role
As a Customer Service Representative, you will be responsible for responding to customer inquiries through calls, email, and live chat, providing prompt and accurate solutions to their concerns and questions. You will also be responsible for accurately entering and updating customer information in our system, collaborating with other departments to ensure seamless coordination and quick resolution of customer issues, and maintaining a positive and empathetic attitude when interacting with customers.
What We Offer
Competitive salary, fully paid training, hybrid working model, 24 holiday days per year on a full-time basis, a friendly international working environment with career development opportunities, and more.
Requirements
Excellent verbal and written communication skills in Italian and English are essential. Prior experience in a customer-facing role is highly valued, and familiarity with customer service software is a definite advantage. We are committed to creating an open workplace that celebrates diversity in all forms and provides equal opportunities to everyone.
Join our team and take the first step towards a rewarding career in customer service. Apply now and discover the opportunities waiting for you at CPM International.
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