Customer Service Representative with Italian and English Fluency
hace 3 días
Job Title: Customer Service Italiano con Inglés
Job Summary: We are seeking a highly skilled Customer Service Representative with fluency in Italian and English to join our team at Page Personnel. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our international clients in Barcelona.
Key Responsibilities:
- Customer Service: Taking, confirming, and inputting customer orders, monitoring customers, and liaising closely with commercial, logistics, and quality departments.
- Communication: Dealing with customer queries and responding in a timely manner, sending requested quality documents to customers, and liaising with the quality team when necessary.
- Logistics: Assisting with lead qualification, login opportunities, and quotes on CRM systems.
Requirements:
- Language Skills: Fluency in English and Italian.
- Experience: Experience in similar supporting commercial/customer service roles is necessary, with a focus on logistics.
- Technical Skills: Experience on any ERP system and in MS Office applications.
- Personal Skills: Enthusiastic and eager to learn, with a willingness to take initiative and outstanding communication skills both written and verbal.
What We Offer: A competitive salary and a hybrid work environment.
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