Customer Service Representative with Dutch and English Fluency in Barcelona
hace 1 semana
We are seeking a highly skilled Customer Service Representative with Dutch and English fluency to join our team in Barcelona.
Key Responsibilities:- Provide exceptional customer service to clients in Dutch and English
- Take, confirm, and input customer orders
- Monitor customers and liaise closely with commercial, logistics, and quality departments
- Deal with customer queries and respond in a timely manner
- Send requested quality documents to customers and liaise with the quality team when necessary
- Assist with lead qualification
- Login opportunities and quotes on CRM system
- Fluency in English and Dutch (native level)
- Experience in similar supporting commercial/customer service roles
- Must have experience in logistics
- Experience on any ERP system and in MS Office applications
- Enthusiastic and eager to learn, with a willingness to take initiative
- Outstanding communication skills, both written and verbal
A competitive salary and a hybrid work arrangement.
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