Customer Service Representative with Dutch and English Fluency in Barcelona

hace 1 semana


Barcelona, Barcelona, España Page Personnel A tiempo completo
Job Title: Customer Service with Dutch and Fluent in English in Barcelona

We are seeking a highly skilled Customer Service Representative with Dutch and English fluency to join our team in Barcelona.

Key Responsibilities:
  • Provide exceptional customer service to clients in Dutch and English
  • Take, confirm, and input customer orders
  • Monitor customers and liaise closely with commercial, logistics, and quality departments
  • Deal with customer queries and respond in a timely manner
  • Send requested quality documents to customers and liaise with the quality team when necessary
  • Assist with lead qualification
  • Login opportunities and quotes on CRM system
Requirements:
  • Fluency in English and Dutch (native level)
  • Experience in similar supporting commercial/customer service roles
  • Must have experience in logistics
  • Experience on any ERP system and in MS Office applications
  • Enthusiastic and eager to learn, with a willingness to take initiative
  • Outstanding communication skills, both written and verbal
What We Offer:

A competitive salary and a hybrid work arrangement.



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