Customer Service Representative with Dutch and English Fluency in Barcelona

hace 2 semanas


Barcelona, Barcelona, España Page Personnel A tiempo completo
Customer Service Representative Opportunity in Barcelona

We are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a native Dutch speaker with fluency in English, you will be responsible for providing exceptional customer service to our international clients.

Key Responsibilities:
  • Take and confirm customer orders, inputting them into our CRM system
  • Monitor customers and liaise closely with commercial, logistics, and quality departments
  • Respond to customer queries in a timely manner, providing accurate and helpful information
  • Send quality documents to customers and collaborate with the quality team as needed
  • Assist with lead qualification and login opportunities on our CRM system
Requirements:
  • Fluency in English and Dutch, with native-level proficiency in one of the languages
  • Experience in similar supporting commercial/customer service roles, with a focus on logistics
  • Proficiency in ERP systems and Microsoft Office applications
  • Excellent communication skills, both written and verbal
  • Enthusiasm and eagerness to learn, with a willingness to take initiative
What We Offer:

A competitive salary and a dynamic work environment with opportunities for growth and development.



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