Customer Service Representative with Dutch Fluency

hace 3 días


Barcelona, Barcelona, España Adecco (Spain) A tiempo completo
Customer Service Representative with Dutch Fluency

Adecco is seeking a highly skilled Customer Service Representative with native-level Dutch fluency to join our team. As a key member of our international customer support team, you will be responsible for providing exceptional technical support to our clients across the globe.

Key Responsibilities:
  • Ensure customer satisfaction and provide professional customer support
  • Manage service subscriptions, billing, and technical support for digital products
  • Follow up and ensure customer satisfaction, manage claims, and provide feedback to the management team
Requirements:
  • Fluency in Dutch (native or C2 level) and high-level English (C1)
  • Excellent communication skills, both oral and written
  • Previous experience in customer service, offering technical support with knowledge of standards and procedures
  • Advanced user of MS Office
  • Able to handle stressful situations and work in a team environment
What We Offer:
  • Monday to Sunday, 39 hours a week (16:00 to 00:00) with potential for permanent position
  • 6-month temporary contract with potential for permanent position


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