Dutch Customer Service Representative
hace 1 día
Teleperformance Spain, a leading provider of customer experience management and contact center services, is seeking a highly skilled Dutch Customer Service Representative to join our team.
About the Role:
- Provide exceptional customer service to clients in Dutch, ensuring a positive experience and resolving issues efficiently.
- Route customer calls to the appropriate department, utilizing your excellent communication skills and knowledge of our products.
- Meet agreed-upon Key Performance Indicators (KPIs) and perform duties in compliance with policies and procedures.
- Develop and maintain a working knowledge of our products and services, staying up-to-date on industry trends and best practices.
Requirements:
- Native-level proficiency in Dutch and fluency in English.
- Minimum 2 years of customer service experience, preferably in a similar industry.
- Excellent customer focus, ability to work under pressure, and strong time management skills.
- IT literacy and previous knowledge of our products is an advantage.
What We Offer:
- A full-time position with a competitive salary of 20,555.97€ gross per year.
- A hybrid working model in Barcelona, with a permanent presence of coaches for personal and professional development.
- Relocation support, a referral program, and a competitive benefits package.
Why Choose Teleperformance Spain?
- Employment with the world's largest provider of contact center services.
- An excellent work environment, great colleagues, social arrangements, and personal development opportunities.
- A permanent contract and a chance to grow with our company.
Apply Now:
Don't miss this opportunity to join our team and take your career to the next level. Apply now and become a part of our dynamic and growing organization.
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