Customer Service Representative with German and English Fluency in Barcelona

hace 1 día


Barcelona, Barcelona, España Page Personnel A tiempo completo
Customer Service Representative Opportunity in Barcelona

We are seeking a highly skilled Customer Service Representative to join our team in Barcelona. As a German native and fluent in English, you will be responsible for providing exceptional customer service to our international clients.

Key Responsibilities:

  • Take and confirm customer orders
  • Monitor customers and liaise closely with commercial, logistics, and quality departments
  • Deal with customer queries and respond in a timely manner
  • Sending quality documents to customers and liaising with the quality team when necessary
  • Assist with lead qualification
  • Login opportunities and quotes on CRM system

Requirements:

  • Fluency in English and German
  • Experience in similar supporting commercial/customer service roles
  • Must have experience in logistics
  • Experience with ERP systems and Microsoft Office applications
  • Enthusiastic and eager to learn, with a willingness to take initiative
  • Outstanding communication skills, both written and verbal

What We Offer:

A competitive salary and a hybrid work environment.



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