Customer Service Representative with Danish Fluency

hace 4 semanas


Barcelona, Barcelona, España Adecco A tiempo completo
Customer Service Representative with Danish Fluency

We are seeking a highly skilled Customer Service Representative with fluent Danish language skills to join our team at Adecco. As a Customer Service Representative, you will be responsible for providing high-quality technical customer service to international clients. Your excellent communication skills, both oral and written, will enable you to effectively manage service subscriptions, billing, and technical support. You will also be responsible for providing feedback to the management team concerning the efficiency of customer service tools and new customer needs.

Key Responsibilities:
- Provide technical support to international clients via phone, email, or chat
- Manage service subscriptions, billing, and technical support
- Collaborate with the management team to improve customer service tools and processes
- Ensure customer satisfaction and provide professional customer support

Requirements:
- Fluency in Danish (Native or C2 Level)
- High level of English (C1)
- Excellent communication skills, both oral and written
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures
- Advanced user of MS Office

What We Offer:
- 22.000 - 23.000 gross/annual
- 6-Month Temporary Contract with Potential for Permanent Position
- Monday to Friday, 39 hours week / Rotating schedule/ 08:00 to 16:00, 09:00 to 17:00, 10:00 to 18:00

About Adecco:
Adecco is a world-renowned multinational company that values equality of opportunities and talent without labels. We are committed to providing high-quality services to our clients and customers.

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