Customer Service Representative

hace 3 días

Barcelona, Barcelona, España Recruitas A tiempo completo

Customer Service Representative - Danish Speaker

We are seeking a highly skilled and experienced customer service representative to join our team at Recruitas. As a Danish speaker, you will be responsible for providing exceptional service to our clients and their customers in Denmark.

Key Responsibilities:

  • Respond to customer enquiries via chats, calls, and social media queries
  • Provide customers with product and service information
  • Research required information using available resources
  • Identify customer needs and manage and resolve customer complaints
  • Maintain an up-to-date customer information system
  • Identify and escalate priority issues
  • Follow up customer calls where necessary

Requirements:
  • Native / Fluent in Danish (verbal and written), with a good command of English
  • Strong customer orientation (previous customer service experience is advantageous)
  • Available to work different hours
  • Office-based
  • Strong PC literacy

About Us:
We pride ourselves on our personalized approach to recruitment, taking the time to get to know our clients and their specific requirements. We only present candidates who are a great match for their business culture and values.

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