Customer Service Representative

hace 1 día

Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo
Job Summary:

As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.

Key Responsibilities:

•⁠ ⁠Listen to and respond to customer inquiries via email and phone.
•⁠ ⁠Mediate between customers and accommodation suppliers worldwide.
•⁠ ⁠Clarify customer inquiries about service, payment, and technical requirements.

Requirements:

•⁠ ⁠C2 level of Slovenian and advanced English language proficiency.
•⁠ ⁠Excellent communication and interpersonal skills.
•⁠ ⁠User-friendly PC skills, including Office 365 and CRM Database.

Benefits:

•⁠ ⁠Feel Good program, including Spanish lessons and free group activities.
•⁠ ⁠Free private health insurance upon permanent contract.
•⁠ ⁠Flexible remuneration for nursery school transport.
•⁠ ⁠Multicultural and international working environment.
•⁠ ⁠Modern office spaces and free coffee and fruit.

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