Customer Service Representative
hace 4 semanas
About the Role:
We are seeking a highly skilled Customer Service Representative to join our International Customer Service team in Barcelona. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:
Provide customer service to clients via phone, email, and other communication channels
Respond to customer inquiries and resolve any issues in a timely and professional manner
Collaborate with internal teams to resolve complex customer issues
Maintain accurate records of customer interactions and issues
Requirements:
High level of written and spoken German, English, and Spanish (or French)
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and adapt to changing priorities
Bachelor's Degree or equivalent experience
About Axa Assistance Deutschland Gmbh:
Axa Assistance Deutschland Gmbh is a leading provider of customer service solutions, dedicated to delivering exceptional service to our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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