Customer Service Representative
hace 1 semana
Customer Service Representative
BOSCH is seeking a highly skilled and multilingual customer service representative to join their team. As a customer service representative, you will be responsible for providing exceptional support to international customers, ensuring their satisfaction and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Ensure customer satisfaction and provide professional support
- Manage subscriptions, product updates, and billing issues
- Offer technical support on digital products
- Handle customer feedback, claims, and efficiently resolve issues
Requirements:
- Danish fluency (Native/C2) and high-level English (C1)
- Strong communication skills and customer service experience
- Proficient in MS Office, with problem-solving abilities
Offer:
- Location: Must live in or near Barcelona
- On-site work required for the first 6 months, then move to a hybrid model
- Salary: Competitive €22,000 - €24,000 gross per year, with growth opportunities in a top multinational
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