Customer Service Representative with Italian and English Skills
hace 4 días
We are seeking a highly skilled and passionate customer service representative to join our dynamic and fast-paced contact centre team at CPM International.
As a customer service representative, you will be responsible for responding to customer inquiries through calls, email, and/or live chat, providing prompt and accurate solutions to their concerns and questions.
You will also be required to accurately enter and meticulously update customer information in our system, ensuring that all details are entered correctly and kept up-to-date.
Collaboration with other departments is essential, fostering strong working relationships to ensure seamless coordination and quick resolution of customer issues.
Maintaining a positive and empathetic attitude when interacting with customers is crucial, actively listening to their needs and concerns, and striving to exceed their expectations.
We offer a competitive salary, fully paid training, a hybrid working model, 24 holiday days per year, and a friendly, international working environment full of career development opportunities.
Ongoing training and development are also available, providing you with the opportunity to cultivate a new and exciting career in a high-growth environment.
Our company values diversity and inclusion, and we are committed to providing equal opportunities to all candidates.
Applicants must possess excellent verbal and written communication skills in English, as well as proficiency in Italian.
A disability certificate of 33% or higher is required, or evidence of being in the process of obtaining it.
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