Italian Customer Service Representative

hace 4 semanas


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Customer Service Representative Job Description

Teleperformance Spain is a leading provider of customer experience management and contact center services. We are seeking a highly motivated and customer-focused Italian Customer Service Representative to join our team.

Responsibilities

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Meet or exceed performance metrics and quality standards
  • Develop and maintain a working knowledge of our products and services

Requirements

  • Native level of Italian language
  • Ability to speak and write English fluently
  • Minimum of 2 years customer service experience, preferably in a similar industry
  • Excellent communication and interpersonal skills
  • IT literate and proficient in using technology to resolve customer issues

Benefits

  • Full-time contract with a competitive salary and benefits package
  • Opportunity to work in a dynamic and fast-paced environment
  • Professional development and training opportunities
  • Collaborative and supportive team environment


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