Italian Customer Service Representative
hace 4 semanas
Customer Service Representative Job Description
Teleperformance Spain is a leading provider of customer experience management and contact center services. We are seeking a highly motivated and customer-focused Italian Customer Service Representative to join our team.
Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer complaints and issues in a timely and professional manner
- Meet or exceed performance metrics and quality standards
- Develop and maintain a working knowledge of our products and services
Requirements
- Native level of Italian language
- Ability to speak and write English fluently
- Minimum of 2 years customer service experience, preferably in a similar industry
- Excellent communication and interpersonal skills
- IT literate and proficient in using technology to resolve customer issues
Benefits
- Full-time contract with a competitive salary and benefits package
- Opportunity to work in a dynamic and fast-paced environment
- Professional development and training opportunities
- Collaborative and supportive team environment
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