Italian Customer Service Representative
hace 6 días
Customer Service Representative - Italian Language
Teleperformance Spain is a leading provider of customer experience management and contact center services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Italian Language.
Responsibilities
- Provide exceptional customer service to clients in Italian, responding to their inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
- Develop and maintain a strong knowledge of our products and services to effectively communicate with customers.
- Meet or exceed performance metrics and quality standards.
Requirements
- Native level of Italian language proficiency.
- Excellent communication and interpersonal skills.
- Minimum of 2 years of customer service experience, preferably in a similar industry.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- IT literate and proficient in using technology to enhance customer experience.
Benefits
- Full-time contract with a competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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