Italian Customer Service Representative

hace 6 días


Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Customer Service Representative - Italian Language

Teleperformance Spain is a leading provider of customer experience management and contact center services. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Italian Language.

Responsibilities

  • Provide exceptional customer service to clients in Italian, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Develop and maintain a strong knowledge of our products and services to effectively communicate with customers.
  • Meet or exceed performance metrics and quality standards.

Requirements

  • Native level of Italian language proficiency.
  • Excellent communication and interpersonal skills.
  • Minimum of 2 years of customer service experience, preferably in a similar industry.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • IT literate and proficient in using technology to enhance customer experience.

Benefits

  • Full-time contract with a competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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