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Italian Customer Service Representative
hace 2 meses
Teleperformance Spain, a leading provider of contact center services, is seeking a highly skilled Customer Service Representative to join their team in Barcelona.
About the Role
- Provide exceptional customer service to clients in Italian, responding to their queries and resolving issues in a timely and professional manner.
- Work in a dynamic and fast-paced environment, handling multiple customer interactions simultaneously.
- Meet and exceed performance targets, ensuring high levels of customer satisfaction and loyalty.
- Develop and maintain a strong knowledge of Teleperformance's products and services, as well as industry trends and best practices.
Requirements
- Native level of Italian language proficiency.
- Excellent written and verbal communication skills in English.
- Minimum of 2 years of customer service experience, preferably in a similar industry.
- Ability to work in a team environment, with minimal supervision.
- Highly organized and able to prioritize tasks effectively.
What We Offer
- Full-time contract with a competitive salary.
- Hybrid working model, with a balance of remote and on-site work.
- Opportunities for professional development and growth within the company.
- A dynamic and supportive team environment.
