Relationship Manager
hace 1 semana
This is an exciting opportunity to join our Italian Onboarding team as a Customer Experience Specialist. You will be responsible for ensuring customer satisfaction, continuously improving our processes and compliance, and providing the best service for our company creators.
You will work closely with our team to identify and resolve customer issues, provide support via email and phone, and develop internal processes to better respond to customer requests.
Key Responsibilities- Ensure customer satisfaction through prompt and effective resolution of customer issues;
- Develop and maintain strong relationships with customers and stakeholders;
- Collaborate with cross-functional teams to identify and resolve customer issues;
- Provide training and guidance to new team members;
- Contribute to the development of internal processes and procedures;
- Experience: A first experience in Customer Care or Onboarding (KYC/KYB validation)
- Customer-centric: Show empathy and adapt your speech according to your customer's needs, and you have a passion for ensuring customer satisfaction;
- Organization skills: Be organized and able to prioritize tasks efficiently, allowing you to achieve your daily targets;
- Communication skills: Have excellent oral and written skills both in Italian and English;
- Problem-solving skills: Be a problem-solver who enjoys finding solutions to challenges;
- Mastery: Be familiar with SaaS tools (Zendesk, Jira, Salesforce, Trello);
- Languages: Be bilingual in Italian, and fluent in English. French is a plus;
The estimated salary for this role is €42,000 per year, depending on experience.
-
Business Relationship Manager
hace 4 días
Barcelona, Barcelona, España Loungeup A tiempo completoAt LoungeUp, a leading provider of CRM solutions for the hotel industry, we're seeking a skilled Business Relationship Manager to join our team. Based in Barcelona, this role will involve managing a portfolio of clients across Spain and France, with a focus on building strong relationships and delivering exceptional customer experiences.About the RoleWe're...
-
Customer Relationship Manager
hace 2 meses
Barcelona, Barcelona, España Louis Vuitton A tiempo completoJob Title: Team ManagerJob Summary: We are seeking a skilled Team Manager to drive CRM strategy and excellence in-store, creating a client-centric mindset with the team.Key Responsibilities:Embed a culture of CRM excellence in-store, driving and monitoring the accurate capture of dataTrain and support the teams with their CRM skills, following up as...
-
Senior Business Relationship Manager
hace 2 días
Barcelona, Barcelona, España Gartner A tiempo completoAbout the RoleThe Client Success team at Gartner focuses on delivering exceptional customer service and driving client retention, while also fostering business growth and development.As a Senior Business Relationship Manager, you will partner with clients to ensure they receive value far exceeding their investment in Gartner services. This involves...
-
Commercial Relationship Manager
hace 6 días
Barcelona, Barcelona, España Recruitment Direct A tiempo completoWe are seeking a skilled Account Manager to join our team in Barcelona. In this role, you will work directly with independent retail outlets like toy stores, hobby stores, and book stores to offer strategic advice and ensure they have the right products in stock.Your responsibilities will include customer interaction, sales growth, relationship building,...
-
Senior Technology Relationship Manager
hace 2 semanas
Barcelona, Barcelona, España Appspace A tiempo completoYour Role as a Senior Technology Relationship Manager:Company OverviewWe are Appspace, a leading provider of innovative solutions for the modern workplace. Our team is passionate about delivering exceptional customer experiences and driving business growth.SalaryThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience...
-
Trading Relationship Specialist
hace 7 días
Barcelona, Barcelona, España 3Commas Capital Inc. A tiempo completoCrypto Trading Relationship ManagerAt 3Commas Capital Inc., we are seeking a skilled Crypto Trading Relationship Manager to join our team. As a key member of our company, you will be responsible for managing high-value client relationships and developing strategies to maximize their engagement.We offer a competitive salary of $90,000 per annum, paid annual...
-
Enterprise Relationship Manager
hace 2 semanas
Barcelona, Barcelona, España Arena A tiempo completoArena is a global leader in the software industry. As an Enterprise Relationship Manager, you will play a critical role in ensuring our customers achieve their desired outcomes while using our solutions. You will be responsible for driving customer satisfaction, retention, and growth by providing exceptional support, building strong relationships, and...
-
Barcelona, Barcelona, España Nestlé Sa A tiempo completo**Role Overview**Nestle Sa is seeking a highly skilled IT Relationship Manager to join our Information Technology Team, supporting Integrated Business Services. As a key member of our team, you will be responsible for enabling collaboration between business and IT stakeholders.About the Role:The IT Relationship Manager will serve as the principal contact...
-
Enterprise Relationship Manager
hace 17 horas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoJob DescriptionWe are looking for an Enterprise Relationship Manager to drive customer satisfaction and loyalty through a strong relationship.Key Responsibilities:Streamline the interaction between the customer and Empresa Reconocida, aligned with a tailored customer journey to leverage a value-added customer experience across all moments that matter.Be the...
-
IT Relationship Manager for Iberia Country Operations
hace 3 semanas
Barcelona, Barcelona, España Schneider Electric A tiempo completoJob OverviewWe are seeking an experienced IT Relationship Manager to join our team in Country Iberia. As a key member of our operations team, you will be responsible for managing relationships with external vendors and internal teams to ensure seamless IT operations across the country.
-
Multilingual Sales and Customer Relationship Manager
hace 2 semanas
Barcelona, Barcelona, España Recruitment Direct A tiempo completoAre you passionate about sales and customer relationships?We are looking for a motivated individual to join our team as a Multilingual Sales and Customer Relationship Manager in Barcelona, Spain.About the RoleThis is a key position in helping our trade partners boost their sales and manage their product range. As a Multilingual Sales and Customer...
-
Supply Chain Relationship Manager
hace 1 semana
Barcelona, Barcelona, España C.H. Robinson A tiempo completoAre you looking for a challenging role that allows you to grow your talent in a fast-moving, global organization? C.H. Robinson is seeking a Supply Chain Relationship Manager to join our team in Barcelona. As an Account Representative, you'll be responsible for managing small- to mid-size accounts, establishing relationships with day-to-day contacts and...
-
Customer Relationship Development Manager
hace 2 semanas
Barcelona, Barcelona, España Desigual Slu A tiempo completo**About Desigual Slu**We are a forward-thinking fashion brand dedicated to providing unique, stylish clothing for the modern woman. Our mission is to make every day an opportunity to express yourself and feel confident in your own skin.**Join Our Team**We are seeking a highly skilled Customer Relationship Development Manager to join our team. As a key member...
-
Barcelona, Barcelona, España Talent Search People A tiempo completoCompany OverviewTalent Search People is a leading recruitment agency specializing in the placement of highly skilled professionals. Our client, a multinational company dedicated to the manufacture and commercialization of weighing equipment and analytical instruments, seeks an experienced Customer Relationship Manager.Job DescriptionAs a Customer...
-
Global Sales
hace 1 mes
Barcelona, Barcelona, España Recruitment Direct A tiempo completoAbout the RoleWe are seeking a highly motivated and organized Trilingual Account Manager to join our team in Barcelona, Spain. As an Account Manager, you will be responsible for building strong relationships with our retail partners, providing them with tailored product selections to maximize sales opportunities, and ensuring they have the right products in...
-
Supplier Relationship Manager
hace 18 horas
Barcelona, Barcelona, España Apartool A tiempo completoBusiness Development RoleWe are looking for a Supplier Relationship Manager to join our team in Barcelona. This is an exciting opportunity to build and optimize supplier relationships, improve retention, and enhance the overall customer experience.About the JobThis role requires strong communication and negotiation skills, as well as a keen understanding of...
-
Barcelona, Barcelona, España SAP A tiempo completoAbout the Role:SAP is seeking an experienced Partner Relationship Manager to join our team in Barcelona. As a key member of our Partner Management Hub, you will be responsible for driving revenue growth through strategic partnerships with valued partners.Job Description:The ideal candidate will have excellent executive presence, expert relationship building...
-
Client Relationship Specialist
hace 1 mes
Barcelona, Barcelona, España DTC Jobs A tiempo completoDTC Jobs is seeking an experienced Client Relationship Specialist to join our team. In this role, you'll be responsible for managing client relationships, collaborating with freelancers, and ensuring seamless communication throughout the process.This is a retainer-based position with a flexible schedule of 20-40 hours per week, requiring proficiency in...
-
Client Relationship Strategist
hace 4 días
Barcelona, Barcelona, España Loungeup A tiempo completoUnlock Career Growth as a Client Success Manager at LoungeUpWe're seeking a seasoned professional to join our Barcelona-based team as a Client Success Manager. This pivotal role involves fostering long-lasting relationships with clients, ensuring their satisfaction, and driving engagement with our platform.About the Role:The successful candidate will be...
-
IT Business Relationship Manager for Iberia
hace 1 semana
Barcelona, Barcelona, España Schneider Electric A tiempo completoWe are seeking a highly skilled IT Business Relationship Manager to join our team in Country Iberia. As the representative of Schneider Digital, you will be responsible for managing relationships with Business Units across the country and ensuring operational management for IT.About Schneider ElectricSchneider Electric is a global leader in energy management...