Client Relationship Strategist

hace 2 días


Barcelona, Barcelona, España Loungeup A tiempo completo
Unlock Career Growth as a Client Success Manager at LoungeUp

We're seeking a seasoned professional to join our Barcelona-based team as a Client Success Manager. This pivotal role involves fostering long-lasting relationships with clients, ensuring their satisfaction, and driving engagement with our platform.

About the Role:

The successful candidate will be responsible for:

  • Building strong client partnerships through regular communication and tailored support.
  • Cultivating a deep understanding of client needs and identifying opportunities for growth.
  • Delivering exceptional training and support to equip clients in maximizing the value of our solution.
  • Communicating new features and updates, ensuring seamless adoption and utilization.
  • IDentifying upsell opportunities and proposing relevant add-ons and upgrades.
Your Key Strengths:
  • A customer-centric approach, with a passion for delivering exceptional client experiences.
  • Excellent communication skills, fluent in French, Spanish, and English.
  • A proactive and solution-oriented mindset, efficiently managing tasks and resolving challenges.
  • A keen eye for identifying potential upsell and cross-sell opportunities.
About Us:

LoungeUp is a leading CRM (Customer Relationship Management) solutions provider dedicated to the hotel industry. With a presence in 40 countries, we empower over 3,000 establishments to improve customer satisfaction, increase revenue, and boost productivity.

Your Benefits:
  • A competitive salary: €45,000 - €60,000 per annum, depending on experience.
  • A dynamic and supportive work environment in our Barcelona office.
  • Opportunities for career growth and professional development within a fast-growing company.
  • A comprehensive benefits package, including health insurance, retirement plans, and more.
Join Our Team:

As a Client Success Manager at LoungeUp, you'll play a critical role in shaping our clients' success stories. If you're passionate about delivering exceptional client experiences and driving business growth, apply now to take your career to the next level



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