Customer Care Specialist
hace 1 semana
Key Responsibilities:
- Maintain high-quality customer support for global hospitality clients.
- Provide timely and effective technical support to customers.
- Develop initiatives to enhance customer service processes.
- Liaise with cross-department teams for secondary investigations and escalations.
About the Role:
As a Customer Support Analyst in our Hospitality team, you will be responsible for delivering exceptional customer care to our global clients. You will work closely with our technical teams to resolve customer queries and develop initiatives to improve our customer service processes.
What We Offer:
- A competitive remuneration package with bonus, equity, and benefits.
- A global work environment with opportunities to learn and grow.
- A flexible hybrid working model with 50% remote work.
- A diverse and inclusive community with a caring environment.
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