Customer Experience Specialist

hace 5 días


Barcelona, Barcelona, España Blu Selection A tiempo completo
Overview
Welcome to Blu Selection, where we strive to provide exceptional customer experiences in a multicultural environment. As a Retail Customer Service Agent, you will play a vital role in delivering outstanding support to our customers while fostering a collaborative and inclusive team spirit.

Salary
This exciting opportunity offers a generous salary of €8,910 per month (gross), including a language bonus of €100, performance bonuses up to €60, meal vouchers, and reimbursement of transportation costs. Plus, employees outside of Portugal may receive reimbursement of their initial flight ticket and four months' accommodation in a shared flat.

Job Description
Your key responsibilities as a Retail Customer Service Agent will include responding to customer inquiries, resolving complaints, maintaining purchasing files, and continually enhancing client satisfaction. You will work closely with colleagues from diverse backgrounds, exchanging ideas and expertise to drive results.

Required Skills and Qualifications
We seek a candidate with strong communication skills, a passion for working with others, and a desire to learn and grow. Native French speakers with good English skills are preferred, but experience in this industry is not required. We value individuals who are eager to tackle new challenges and thrive in fast-paced environments.

Benefits
Blu Selection offers a comprehensive benefits package, including extensive training, career development opportunities, and a supportive work environment. Our team is committed to empowering employees to reach their full potential and achieve their goals.

Others
If you're passionate about customer service, cultural exchange, and personal growth, we encourage you to join our dynamic team. This is an excellent chance to make a lasting impact and contribute to our success.

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