Dedicated Customer Experience Specialist

hace 2 semanas


Barcelona, Barcelona, España Cataloxy A tiempo completo

About the Role: As a Dedicated Customer Experience Specialist, you will play a pivotal part in our customer service team. We are looking for individuals who possess excellent communication skills and a passion for delivering exceptional customer experiences.

Key Responsibilities:

  • Providing high-quality customer support via various channels
  • Resolving customer complaints in a timely and professional manner
  • Working collaboratively with cross-functional teams to achieve business objectives

Requirements:

  • C2 level of French
  • Fluency in English or Spanish
  • Previous customer-facing experience (B2B or B2C)
  • Prior experience in multi-channel customer support

What We Offer:

  • A competitive salary of approximately 19,743.58 € gross/year
  • Temporary 38.5h/week contract with potential for permanent employment
  • Monday to Friday shifts: 9h-18h or 11h-20h
  • 3 paid weeks of training
  • An established career path for growth within the project
  • A referral program offering a reward for bringing in friends

Company Overview: Our company is a leading provider of customer experience management solutions, operating globally across various industries. With a diverse workforce of over 420,000 employees, we strive to deliver exceptional experiences to our clients and their customers.



  • Barcelona, Barcelona, España Ttec A tiempo completo

    At TTEC, we're passionate about creating amazing customer experiences. As a Dedicated Customer Experience Specialist, you'll play a crucial role in delivering exceptional service to our clients while growing your skills and career. Here's what you can expect:Job SummaryWe're seeking a highly motivated and experienced sales professional to join our team as a...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    About UsTeleperformance is a leading global business process outsourcing (BPO) company that provides customer experience solutions for international companies.We are looking for a dedicated and empathic individual to join our team as a Spanish Customer Service Representative.


  • Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completo

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal, specializing in connecting top talent with innovative companies. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Dutch speaker to join our International team as a Dedicated Customer Support...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for you as a Dedicated Customer Experience Specialist in the heart of Athens, Greece. In this role, you will be responsible for supporting clients' activities by offering world-class service to their customers while working on projects of top prestigious and...


  • Barcelona, Barcelona, España Qoria A tiempo completo

    As a Digital Customer Experience Specialist at Qoria, a leading internet safety startup based in Barcelona, you will play a vital role in delivering exceptional customer service to our premium clients.Company OverviewQoria is a fast-growing company that aims to provide a safe digital experience for every child. Our top product is a multi-platform parental...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About Us:Ttec is a leading customer experience company that helps businesses build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.We talk, message, text, and video chat with millions of customers every day.Our Story:Since 1982, we've been dedicated to making customers happy. We're proud to be an equal...


  • Barcelona, Barcelona, España The Tropicfeel, S.L. A tiempo completo

    About the RoleThe Tropicfeel, S.L. is seeking a highly skilled Digital Customer Experience Specialist to join its team. This role will be responsible for developing and executing the CRM strategy aligned with the company's business objectives and customer-centric approach.Key Responsibilities:CRM Strategy and Implementation: Develop and execute the CRM...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Company Overview">We are a global technology and services leader that powers the brands of the future. With operations in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions.">About this role">In this dynamic and rewarding position as a Dedicated Customer Experience Expert, you will play a critical...


  • Barcelona, Barcelona, España Bosch Group A tiempo completo

    Job OverviewWe are seeking a highly skilled Dedicated Support Specialist to join our dynamic team at Bosch Service Solutions. As a key member of our customer support team, you will play a vital role in providing exceptional service and support to our clients.About the RoleThis is an exciting opportunity for individuals passionate about technology and cars to...


  • Barcelona, Barcelona, España Qlik A tiempo completo

    Customer Experience Insight SpecialistAt Qlik, we're a leader in data transformation and analytics, empowering businesses to drive strategic outcomes. Our Customer Experience Management team is instrumental in understanding user needs and delivering exceptional experiences.As a Customer Experience Insight Specialist, you'll be responsible for planning,...


  • Barcelona, Barcelona, España Plp Group A tiempo completo

    At Plp Group, we are dedicated to delivering exceptional customer experiences. Our company was established in South Africa in 1992 with a clear mission: simplifying life. Today, we have expanded globally and operate in multiple countries and industries.We specialize in customer and employee engagement solutions, business process outsourcing, and on-demand...


  • Barcelona, Barcelona, España Criteo A tiempo completo

    At Criteo, we're on a mission to enable marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes. We're seeking an exceptional Customer Experience Specialist to join our multinational team, dedicated to supporting Dach clients. Key Responsibilities:Provide world-class customer support via email or live chat,...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Job DescriptionAs a Customer Experience Specialist, you will play a vital role in delivering exceptional customer experiences for our clients.About the PositionYou will work closely with customers to understand their needs and preferences.Develop value propositions that cater to their requirements.Collaborate with internal teams to ensure seamless delivery...


  • Barcelona, Barcelona, España Jti A tiempo completo

    Job Summary: We are seeking a highly motivated Customer Experience Specialist to join our team at JTI. In this role, you will be responsible for delivering exceptional customer service and driving process excellence.About the Role: As a Customer Experience Specialist, you will support and coordinate with the Consumer Care Manager to develop and execute...


  • Barcelona, Barcelona, España Tripadvisor A tiempo completo

    Welcome to TheFork, a leading restaurant booking platform across Europe. We are on a mission to bring people together and champion restaurant culture. Founded in 2007, we offer the broadest community of diners access to thousands of incredible restaurants.What You Will DoProvide exceptional customer support via phone, email, and chatAssist customers with...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Overview: At Empresa Reconocida, we are constantly working to provide the best health solutions and focus on innovation to better communicate and engage with our professionals and patients. With a strong commitment to customer-centricity, we are seeking a Customer Experience Transformation Specialist to join our Spanish Innovative Medicines division.


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    **About the Role**Cataloxy is a leading provider of customer experience solutions, and we're seeking a talented Customer Experience Specialist to join our team. As a key member of our staff, you will play a critical role in delivering exceptional service to our clients and their customers.**What We Offer**We offer a competitive salary package, including a...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Company OverviewCPM International is a multinational company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical solutions for clients worldwide.Job DescriptionWe are seeking an exceptional Global Customer Experience Specialist to provide...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Company OverviewWe are a multinational organisation that provides sales and customer service solutions to companies worldwide. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join us.SalaryThe salary for this role is approximately 1300€ gross per month (base salary), with the possibility...


  • Barcelona, Barcelona, España Manpowergroup Greece A tiempo completo

    About the RoleWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team in Greece. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to international clients.Key ResponsibilitiesCreate and maintain positive relationships with customers through timely and...