Digital Customer Experience Specialist

hace 1 mes


Barcelona, Barcelona, España The Tropicfeel, S.L. A tiempo completo
About the Role

The Tropicfeel, S.L. is seeking a highly skilled Digital Customer Experience Specialist to join its team. This role will be responsible for developing and executing the CRM strategy aligned with the company's business objectives and customer-centric approach.

Key Responsibilities:
  • CRM Strategy and Implementation: Develop and execute the CRM strategy to enhance customer engagement, segmentation, and loyalty. Identify opportunities to optimize customer segmentation, engagement, and retention through data analysis and market research.
  • Customer Journey Optimization and Experience Enhancement: Map the customer journey, identify pain points, and implement strategies to improve touchpoints, increase satisfaction, and drive repeat purchases.

The ideal candidate will have experience in digital marketing, CRM strategy, and customer journey optimization. Strong analytical and problem-solving skills are essential for this role. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.

What We Offer

We offer a competitive salary of $85,000 - $110,000 per year, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, and generous paid time off. Additionally, we provide opportunities for professional growth and development.

About Us

The Tropicfeel, S.L. is a leading travel brand that inspires conscious exploring across our planet. We're dedicated to responsible and sustainable growth, and we're looking for individuals who share our values.



  • Barcelona, Barcelona, España Qoria A tiempo completo

    As a Digital Customer Experience Specialist at Qoria, a leading internet safety startup based in Barcelona, you will play a vital role in delivering exceptional customer service to our premium clients.Company OverviewQoria is a fast-growing company that aims to provide a safe digital experience for every child. Our top product is a multi-platform parental...


  • Barcelona, Barcelona, España Tdcx A tiempo completo

    Unleash your potential and excel in a rewarding career with TDCX, an award-winning BPO company. We offer a unique opportunity to work with world-leading brands and collaborate with diverse, talented individuals.Key BenefitsCompetitive salary: ₺35,000 - ₺50,000 per annum, depending on experienceAbout the Role:We are seeking a skilled Technical Product...


  • Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completo

    Join Our Team as a Digital Marketing SpecialistWe are looking for a highly skilled Digital Marketing Specialist to join our team at Digital Gravity Ltd in Barcelona, Spain. The ideal candidate will have experience in digital marketing, preferably building and optimizing PPC campaigns.As a Digital Marketing Specialist, you will work closely with Finnish...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Job Title: Customer Experience SpecialistAbout the Job:Are you passionate about delivering exceptional customer experiences?We are looking for a skilled Customer Experience Specialist to join our team in Barcelona, Spain. As a key member of our Supply Chain team, you will be responsible for managing customer relationships and ensuring timely delivery of...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Experience a dynamic and rewarding career as a Digital Customer Experience Specialist in our thriving company, Blu Selection. Based in the vibrant city of Lisbon, this role offers an exciting chance to provide top-notch customer service via social media and support clients with product information and professional usage consulting. Our ideal candidate will...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you have a keen interest in digital technologies and a desire to excel in a fast-paced, customer-centric environment? We are seeking a highly skilled Customer Support specialist to join our team in Athens, Greece. Your responsibilities will include assisting customers with incoming...


  • Barcelona, Barcelona, España Diesel A tiempo completo

    Company Overview: Diesel is a renowned pioneer in denim and casual fashion, consistently pushing boundaries and leading trends in its industry. With a rich heritage, the company has evolved into the world of premium casual wear, offering a unique alternative to the established luxury market.">About the Role: We are seeking a motivated temporary Customer...


  • Barcelona, Barcelona, España Dentsu A tiempo completo

    About Dentsu, a global innovation company, powers the experience economy. With over 35 years of expertise in digital business transformation, we put people at the heart of our approach.We're an integrated experience consultancy with a heritage in data science and business performance, delivering holistic, end-to-end experiences that drive growth, engagement,...


  • Barcelona, Barcelona, España Jti A tiempo completo

    Job Summary: We are seeking a highly motivated Customer Experience Specialist to join our team at JTI. In this role, you will be responsible for delivering exceptional customer service and driving process excellence.About the Role: As a Customer Experience Specialist, you will support and coordinate with the Consumer Care Manager to develop and execute...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Job DescriptionAs a Customer Experience Specialist, you will play a vital role in delivering exceptional customer experiences for our clients.About the PositionYou will work closely with customers to understand their needs and preferences.Develop value propositions that cater to their requirements.Collaborate with internal teams to ensure seamless delivery...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Overview: At Empresa Reconocida, we are constantly working to provide the best health solutions and focus on innovation to better communicate and engage with our professionals and patients. With a strong commitment to customer-centricity, we are seeking a Customer Experience Transformation Specialist to join our Spanish Innovative Medicines division.


  • Barcelona, Barcelona, España Digital Gravity Ltd A tiempo completo

    **About Digital Gravity Ltd**Digital Gravity Ltd is a leading provider of digital marketing solutions, helping businesses across EMEA achieve their online goals. We are currently seeking a highly skilled Digital Marketing Solutions Specialist to join our team in Barcelona.**Job Summary**We are looking for a talented professional with a strong background in...


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Job Squad. This role involves providing exceptional support to our clients across various customer journeys.About the RoleThe daily tasks for this position include handling inbound calls, responding to emails, and making outbound calls to resolve issues or close sales....


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Work with ExoticcaAs a Customer Experience Specialist at Exoticca, you will play a crucial role in delivering exceptional customer service to our clients. We offer a highly competitive salary of €35,000 - €45,000 per year, depending on your experience.About the JobThis is an exciting opportunity to utilize and develop your customer service skills in...


  • Barcelona, Barcelona, España Emax Digital A tiempo completo

    Located in Barcelona, SpainAbout the OpportunityWe are seeking a highly skilled Digital Marketing Consultant to join our team. As a Digital Marketing Strategy Specialist, you will play a key role in identifying and implementing effective advertising solutions for our clients across EMEA.Main ResponsibilitiesDevelop and implement innovative strategies to...


  • Barcelona, Barcelona, España Abroad Experience A tiempo completo

    **Company Overview**Abroad Experience is an international non-profit organization with a mission to bridge business operations and software. We are looking for an ERP Implementation Specialist to join our team.**Job Description**The ERP Implementation Specialist will be responsible for providing support to internal and external users to use the ERP system...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    Job OverviewWe are seeking a highly motivated and results-driven Customer Experience Sales Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences while driving sales growth.About the RoleAs a Customer Experience Sales Specialist, you will work with clients to understand their needs and provide...


  • Barcelona, Barcelona, España Manpowergroup Greece A tiempo completo

    About the RoleWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team in Greece. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to international clients.Key ResponsibilitiesCreate and maintain positive relationships with customers through timely and...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About Us:Ttec is a leading customer experience company that helps businesses build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.We talk, message, text, and video chat with millions of customers every day.Our Story:Since 1982, we've been dedicated to making customers happy. We're proud to be an equal...


  • Barcelona, Barcelona, España Indicia Worldwide A tiempo completo

    Company OverviewIndicia Worldwide is a global data and technology-led marketing agency. We work with top brands, leveraging our expertise to improve marketing performance and efficiencies.We realize ROI for clients by delivering cost-effective and sustainable customer experiences across multiple touchpoints.Job Description:As a key member of our Martech...