Customer Experience Specialist for Digital Banking App
hace 1 semana
Are you passionate about delivering exceptional customer experiences? Do you have a keen interest in digital technologies and a desire to excel in a fast-paced, customer-centric environment? We are seeking a highly skilled Customer Support specialist to join our team in Athens, Greece. Your responsibilities will include assisting customers with incoming problems, evaluating and understanding their requirements, and fostering enduring trust-based relationships through transparent and engaging communication. You will also achieve individual and team objectives for customer service, maintain records of customer interactions, manage customer accounts, and organize documentation.
About the RoleWe are looking for an experienced Customer Support professional who is proficient in the German language at a native or near-native level and has a B2/C1 level of English. The ideal candidate will possess excellent communication skills, be able to handle multiple tasks, prioritize, and manage time efficiently. A high school diploma is required, and previous experience in customer service is preferred.
What We Offer- A competitive salary of €1,250 gross per month (40 hours a week)
- Permanent contract after probation time
- Visa sponsorship possible
- Working from home in Greece is also possible for this role
As a valued member of our team, you can expect a multicultural environment, paid training, and a company that offers you not just a job but a full experience abroad. Our global brand was founded by 2 French entrepreneurs in 2000 and today we have over 75,000 multilingual employees in over 50 countries around the world. Join us on our journey and become part of our Greek hub
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