German Speaking Customer Service Banking Specialist

hace 3 semanas


Barcelona, Barcelona, España Recruitment Direct A tiempo completo

We are seeking a German-speaking Customer Service Banking Specialist to join our team at Recruitment Direct. This role provides the opportunity to work on behalf of a prominent financial institution, offering a competitive salary and benefits package.

**Key Responsibilities:**
• Provide high-quality customer support to German-speaking clients of the bank
• Assist with inquiries related to banking services, accounts, transactions, and product offerings
• Handle complaints and resolve issues efficiently and professionally
• Maintain accurate records of customer interactions in the company's CRM system

The ideal candidate will have excellent communication and problem-solving skills, with a C1 level minimum in German and B1 level minimum in English. Customer service experience is a plus but not required.

This full-time position offers a 24/7 rota-based schedule, working from the office in Athens or remotely within Greece. Our client provides relocation assistance for those who need it. The salary for this position is approximately €1250 gross per month, with up to 10% performance bonus and additional perks like private medical insurance and UP Hellas meal card. If you're passionate about delivering exceptional customer service in a dynamic banking environment, we encourage you to apply.



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