Customer Service Expert with Swiss-German

hace 1 día


Barcelona, Barcelona, España Team A tiempo completo
About the Job

We are seeking a highly motivated Native German Language Specialist to join our Phone Support team in Barcelona, Spain or work remotely. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

Responsibilities:

  • Provide first-level support to customers via phone, email, and chat
  • Evaluate and escalate complex issues to senior support team members
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Fluency in German language (Swiss-German a plus)
  • Proven experience in customer service or helpdesk roles
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary: €38,000 - €48,000 per annum
  • Opportunities for career advancement and professional growth
  • Flexible working hours and remote work options available
  • A collaborative and dynamic team environment


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