Customer Service Representative with German Language Skills

hace 1 día


Barcelona, Barcelona, España Bet365 A tiempo completo

Bet365 is seeking a highly skilled Customer Account Advisor to join our European Customer Service team in Malta. As a key member of our team, you will be responsible for providing exceptional customer service to our clients around the world.

Job Description

We are looking for a dedicated and passionate individual who can work flexibly to cover a wide range of shifts, including weekends and public holidays. In this role, you will work closely with other teams to resolve customer queries related to betting, payments, verification, and general account inquiries.

Responsibilities:
  • Respond to customer inquiries via live chat, email, and phone
  • Support customers with payment, technical, and verification issues
  • Work collaboratively with internal teams to resolve complex customer queries
Requirements

To succeed in this role, you will need:

  • Fluent German language skills
  • Good written and spoken English
  • A passion for delivering outstanding customer service
  • The ability to problem-solve and find effective solutions
What We Offer

We offer a competitive salary of €33,600 per annum, plus benefits including life insurance, gym membership, and pension savings. You will also receive comprehensive relocation support, including accommodation, flights, and a monthly allowance.

About Bet365

Bet365 is a leading online gambling brand that offers a dynamic and multicultural work environment. We are committed to providing exceptional customer service and offering opportunities for career growth and development.



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