German Language Customer Service Specialist

hace 1 día


Barcelona, Barcelona, España Language Matters A tiempo completo

Company Overview: Our client is an organisation that operates in the legal service industry, dedicated to delivering exceptional customer experiences. With a focus on growth and expansion, they are seeking a highly skilled German speaking Customer Service Representative to join their team in Manchester.

Salary: The successful candidate can expect a competitive salary of approximately £25,000 - £28,000 per annum, depending on experience.

Job Description: As a German speaking Customer Service Representative, you will play a vital role in providing outstanding customer experiences and resolving queries at first point of contact. Your responsibilities will include handling inbound enquiries across various channels, collaborating with internal team members, and ensuring all interactions are handled in the best possible way.

Required Skills and Qualifications: To succeed in this role, you will be required to be fluent in German and English, both written and spoken. Previous experience as a Customer Service Representative or equivalent is essential, along with technical proficiency and excellent listening and communication skills.

Benefits: This role offers excellent opportunities for career progression, as well as the chance to work from the Manchester office 2 days per week. During the initial training period, you will be required to work 3 days per week in the office.



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