German Language Customer Service Expert

hace 1 día


Barcelona, Barcelona, España Blu Selection Spain A tiempo completo

**Job Title:** German Speaking Customer Support Representative

Are you a native German speaker looking to launch your career in customer service?
We're seeking a dedicated and enthusiastic professional to join our team as a German Speaking Customer Support Representative in Lisbon, Portugal.

What You'll Be Doing:
  • Respond to customer inquiries via phone, email, or chat, delivering exceptional service and ensuring timely resolution of issues.
  • Resolve complex customer complaints and provide technical support for products and services.
  • Assist customers with troubleshooting and solving problems related to their accounts and products.
  • Stay updated with product knowledge to provide accurate and helpful solutions.
  • Keep customers informed on the progress of their requests and ensure issues are resolved to their satisfaction.
Requirements:
  • We're looking for individuals who possess excellent communication skills and a strong passion for delivering great customer service.
  • Native or fluent German , with a strong command of English is required.
  • Ability to identify and resolve issues efficiently, along with a proactive attitude and willingness to learn.
Benefits:
  • A competitive salary of €32,000 per year, reflecting your skills and contributions.
  • A full-time contract : 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).
  • Lisbon's vibrant location offers an excellent work-life balance, with access to cultural events, history, and coastal beauty.
  • Paid training and development opportunities to help you succeed in your role.
About Us:

At Blu Selection Spain, we offer a dynamic and supportive environment where you can grow professionally and personally. Whether you're new to customer support or have some experience, we're committed to helping you succeed.



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