Customer Service Expert with Advanced German Language Skills

hace 4 semanas


Barcelona, Barcelona, España Talent Search People A tiempo completo

Are you a highly skilled customer service professional fluent in German and English? Do you excel at navigating complex IT systems and providing top-notch support to clients?

About the Role

Talent Search People is seeking a seasoned Customer Care Advisor to join our team. As a key member of our client's support team, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.

Key Responsibilities
  • Provide multilingual customer support via phone, email, and chat channels
  • Analyze and resolve complex technical issues quickly and efficiently
  • Develop strong relationships with clients through proactive communication and issue prevention
  • Stay up-to-date with industry trends and technological advancements to continuously improve skills
Requirements

To succeed in this role, you will need:

  • Native-level fluency in German and excellent English language skills
  • Strong IT navigation skills and ability to learn new technologies rapidly
  • Excellent listening and communication skills to effectively engage with clients
  • Ability to work autonomously and collaboratively as part of a team
  • Flexibility to adapt to changing priorities and tasks
Benefits

As a valued member of our team, you can expect:

  • A competitive estimated salary of €45,000 - €60,000 per year, depending on experience
  • Ongoing training and development opportunities to enhance your skills
  • A dynamic and supportive work environment that fosters growth and collaboration
About Us

Talent Search People is a leading recruitment agency dedicated to connecting talented professionals with exciting career opportunities. We pride ourselves on our personalized approach and commitment to helping our clients achieve their goals.



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