Customer Service Representative

hace 2 días


Barcelona, Barcelona, España Minacs A tiempo completo

Company Overview

At Minacs, we're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.

Salary: $22 per hour (full-time, 39 hours/week)

Job Description: As a Customer Service Representative in Barcelona, you'll be part of our team powering the brands of the future. You'll take incoming customer contacts via telephone, email, chat, or automated alerts and solve users' demands. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Required Skills and Qualifications:

  • Bilingual or fluent in German and an advanced level of English
  • Experience in Customer Service
  • Exceptionally polite manner, articulate, clear, and patient when speaking to people from diverse backgrounds
  • Highly IT literate, working with internal and external software packages for communications
  • Good disposition to work in a customer service environment
  • Customer care skills, ability to listen to and understand customers' needs
  • Taking ownership of calls to resolution or escalating to resolution

Benefits:

  • Full-time contract, Monday to Friday, 09:00 to 18:00
  • Ongoing training and cutting-edge technologies support

We're Looking for Game-Changers: If you're curious, willing to learn, and have a natural talent to help others, you'll fit right in with what we do and who we are. With a great match like us, you can experience the power of what's next and develop 'friends for life' at the same time.



  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities: • Respond to customer inquiries via phone, email, and chat •...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Unlock Your Potential as a Customer Service RepresentativeJoin a dynamic and innovative team as a Customer Service Representative in Barcelona. In this role, you will be part of a global technology and services leader that powers the brands of the future.Career Growth and Personal DevelopmentExperience the power of a game-changing careerDevelop skills to...


  • Barcelona, Barcelona, España Marriott International A tiempo completo

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Marriott International. This is an excellent opportunity for individuals who thrive in fast-paced environments and enjoy providing exceptional service to guests.


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Finnish Customer Service RepresentativeWe are seeking a highly skilled Finnish customer service representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and provide solutions...


  • Barcelona, Barcelona, España Exoticca Travel Co A tiempo completo

    Customer Service RepresentativeAt Exoticca Travel Co, we're looking for a talented Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, ensuring their travel experiences are nothing short of unforgettable.Key Responsibilities:• Provide...


  • Barcelona, Barcelona, España Webhelp Spain A tiempo completo

    Customer Service Sales RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Sales Representative to join our team in Barcelona. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Take incoming customer calls and respond to...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Customer Service Representative OpportunityYou will be working as a Customer Service Representative, providing excellent support to our clients in Athens, Greece. As a Danish speaker, you will be handling customer inquiries and issues related to billing, transactions, and technical problems. Your goal will be to deliver solutions and ensure customer...


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    OverviewWe are seeking a Customer Service Representative to join our dynamic team at Talent Search People. This role involves being the first point of contact for our clients, helping them resolve their issues and meet their needs in a timely and professional manner.Responsibilities- Native Dutch and fluent English (Spanish is a plus)- Exceptional...


  • Barcelona, Barcelona, España Emilio Sánchez Academy A tiempo completo

    About Emilio Sánchez AcademyWe are seeking an experienced and multilingual customer service representative to join our team at Emilio Sánchez Academy.Main ResponsibilitiesAs a front desk sales associate, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and...


  • Barcelona, Barcelona, España Robert Bosch Group A tiempo completo

    Job Description: We are seeking a motivated and detail-oriented Customer Service Representative to join our team at the Robert Bosch Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns in a timely and professional manner.Main Responsibilities:...


  • Barcelona, Barcelona, España Bosch A tiempo completo

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Bosch. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role involves managing incoming contacts, providing information about products, and addressing customer queries in a timely...


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    OverviewWe are seeking a highly skilled and empathetic Icelandic Customer Service Representative to join our team at Teleperformance Spain.


  • Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

    Customer Service Role in DutchWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Dutch Customer Service Representative, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department.Key Responsibilities:Provide a friendly and efficient service...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    We are seeking a Customer Service Representative to join our team at Newco Communications. As a key member of our customer support team, you will be the primary point of contact for customers in Germany, providing exceptional service and ensuring their needs are met.Salary: $45,000 - $55,000 per year, depending on experienceAbout the Role:In this role, you...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    Job Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Career Opportunity: We're a global technology and services leader powering the brands of the future. As a Customer Service Representative in our team, you will be part of a dynamic group of professionals who deliver high-caliber customer service.Key Responsibilities:• Provide accurate information to our customers• Log and follow up on correct and valid...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? We're seeking a skilled Customer Service Representative to join our team at Teleperformance Spain in Barcelona.About the RoleThis is an exciting opportunity to work for a global leader in customer experience...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    Customer Service Representative - Dutch SpeakerWe are seeking a highly skilled and fluent Dutch speaker to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.Your Key Responsibilities:Provide responsive and friendly customer service via...


  • Barcelona, Barcelona, España Talingual A tiempo completo

    Job Title: Finnish Language Customer Service RepresentativeLocation: RemoteJob Type: Full-timeAbout the Company: Talingual is a leading provider of contact centre services, offering a dynamic and supportive work environment for our employees.Job Description:We are seeking a Finnish speaking customer service representative to join our team. As a key member of...


  • Barcelona, Barcelona, España Werfen A tiempo completo

    Job SummaryThe Front Office Representative is responsible for delivering exceptional customer service across the designated area. This role works with business partners in the supply chain and beyond to ensure on-time and complete delivery of goods.Key ResponsibilitiesHandle customer inquiries, process returns, and resolve customer issues promptly.Oversee...