Bosch Customer Service Representative
hace 4 semanas
We are seeking a skilled Customer Service Representative to join our team at Bosch. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role involves managing incoming contacts, providing information about products, and addressing customer queries in a timely and professional manner.
Main Responsibilities:
- Provide excellent customer service and support to clients
- Manage incoming contacts, including phone calls, emails, and letters
- Provide information about products and resolve customer queries
- Explain company policies and procedures to customers
Key Qualifications:
- Previous customer service experience is desirable but not essential
- Strong problem-solving skills and ability to handle customer queries with empathy
- Positive attitude and willingness to learn
- People person – you enjoy working in a collaborative team environment
- Tech savvy and analytical
What We Offer:
- Comprehensive training to equip you with the skills and knowledge needed to excel in your role
- Development opportunities for growth and progression within the company
- Exclusive discounts on home appliances and power tools
- Opportunity for hybrid working and work abroad within the EU
- Competitive salary of €39,000 gross per year
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