Dutch Customer Service Representative
hace 3 semanas
Customer Service Role in Dutch
We are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Dutch Customer Service Representative, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department.
Key Responsibilities:
- Provide a friendly and efficient service in answering customer queries
- Ensure agreed KPIs are met
- Perform duties in a compliant manner in accordance with policies and procedures
- Develop and maintain a working knowledge of our products
Requirements:
- Native level of Dutch
- Ability to speak and write English fluently
- Minimum of 2 years customer services experience, preferably in a similar industry
- Excellent customer focus and the ability to work to tight deadlines
- IT literate
What We Offer:
- Full-time position, from Monday to Friday, from 9.00 to 18.00
- Salaries 20.555,97€ gross / year
- Hybrid working model in Barcelona
We are a leading provider of contact center services, and we offer a range of benefits to our employees, including a permanent presence of coaches who will facilitate your personal and professional development. If you are a motivated and customer-focused individual who is fluent in Dutch, we would love to hear from you.
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