Dutch Customer Service Representative
hace 3 semanas
Nordsbroad is looking for a Dutch Customer Service Representative to join our administrative customer service team in Barcelona. As a crucial link between our customers and the organization, you will communicate with customers by phone and email, resolving complex issues and ensuring accurate administrative handling.
Responsibilities:
- Acting as a crucial link between the customer and the organization.
- Communicating with customers by phone and email (inbound).
- Working in a solution-oriented manner to resolve complex issues on behalf of the customer.
- Ensuring accurate administrative handling and follow-up on incoming queries and requests.
Requirements:
- Proficiency in Dutch, both spoken and written, and good knowledge of the English language.
- At least a professional Bachelor's level of education.
- Solution-oriented mindset.
- Effective communication skills.
- Familiarity with Windows Office.
- Customer service experience is a plus.
What we offer:
- A dynamic, people-focused role with constant challenges in a growing organization full of ambitions.
- A permanent contract for 32 or 39 hours.
- Possibility of hybrid work (after 2 months of employment).
- Real opportunities for career advancement.
- Additional attractive secondary benefits.
- Variety of company events throughout the year.
- Free Spanish lessons.
- Well-located office in Barcelona (Poble Nou).
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