Customer Service Representatives

hace 1 día


Barcelona, Barcelona, España Recruitment Direct A tiempo completo
Job Description

As a Customer Service Representative with Recruitment Direct, you will be working on behalf of a prominent financial institution based in the banking sector. The role is available in Athens, Greece, and you have the option to work remotely within Greece.

Key Responsibilities
  • Provide high-quality customer support to Swedish-speaking clients.
  • Assist with inquiries related to banking services, accounts, transactions, and product offerings.
  • Handle complaints and resolve issues efficiently and professionally.
  • Maintain accurate records of customer interactions in the company's CRM system.
Requirements
  • Language Proficiency: Swedish (C1 level minimum), English (B1 level minimum)
  • Excellent communication and problem-solving skills.
  • Customer service experience is beneficial but not required.
Benefits

The salary for this position is €1300 gross per month, with a performance bonus of up to 10%. Additionally, you will receive a monthly allowance of €100 UP Hellas, which can be used as a meal card or related benefit. Private medical insurance is also included.



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