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Customer Experience Specialist
hace 1 mes
We are seeking a seasoned Customer Experience Specialist to drive the growth and success of our Enterprise customers. This exciting opportunity offers the chance to interface with senior leaders, provide guidance to executive, program, and technical teams, while acting as the voice of the customer within PTC.
The ideal candidate will have 8+ years of experience in Customer Success, Project Management, or relevant industry experience, with a Bachelor's Degree or equivalent experience. They will be responsible for advancing PTC's relationship with Direct Strategic/Enterprise and Commercial customers, establishing and maintaining partnerships, and ensuring stakeholder engagement to drive effective adoption and renewal.
Key responsibilities include:
- Advancing PTC's relationship with Direct Strategic/Enterprise and Commercial customers
- Establishing and maintaining partnerships
- Ensuring stakeholder engagement to drive effective adoption and renewal
The estimated salary for this role is $120,000 - $150,000 per year, depending on location and experience.
