Customer Support Specialist for Fintech Pioneer
hace 4 días
**About Nebeus**
Nebu is an innovative fintech platform that revolutionizes financial management, offering a range of services including multi-currency payments, IBANs, and cryptocurrency solutions. Our mission is to empower users globally with secure, simple, and inclusive financial tools.
Our Team
We are a multicultural and international team based in London and Barcelona, united by a passion for innovation and customer satisfaction.
The Role
We are seeking a highly skilled Customer Support Specialist to join our growing team. As the first point of contact for our customers, you will provide exceptional service and support via email and chat, addressing inquiries, troubleshooting technical issues, and escalating complex cases to relevant departments.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Provide accurate information about products and services, and troubleshoot technical issues
- Educate customers on industry trends and product enhancements
- Collaborate with internal teams to improve customer satisfaction and process efficiency
About You
To succeed in this role, you will need:
- A minimum of 3 years of experience in customer service, preferably within fintech or a related industry
- Strong communication skills, both written and verbal
- Tech-savviness with the ability to troubleshoot basic technical issues
- Empathy, patience, and a solution-oriented approach to customer support
- Familiarity with CRM tools and customer support platforms (Zoho/Zoho CRM) is a plus
What We Offer
In return for your expertise, we offer:
- A full-time permanent contract following a trial period
- Up to 25 days' holiday
- A shorter workday on Fridays
- A comprehensive health insurance package
- A brand-new work equipment package
- Refund of training courses relevant to your career and job at Nebeus
Estimated Salary:** £30,000 - £40,000 per annum
-
Customer Support Specialist for Hospitality Industry
hace 4 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoAbout the RoleAmadeus is seeking a skilled Customer Support Specialist to join our Hospitality team. This role requires exceptional communication and problem-solving skills, with a passion for delivering high-quality customer service.Job DescriptionWe are looking for a proactive problem solver who can overcome communication barriers and technical obstacles...
-
Customer Support Operations Specialist
hace 1 mes
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for a skilled Customer Support Operations Specialist to join our dynamic team at Kantox Limited. Located in Barcelona, this role offers a competitive salary of 48,000 euros per annum.About the Role: As a Customer Support Operations Specialist, you will play a vital part in ensuring the smooth operation of our client transaction services team....
-
Operations and Support Specialist in Fintech
hace 1 mes
Barcelona, Barcelona, España Kantox Limited A tiempo completoAbout Kantox LimitedKantox Limited is a dynamic company that offers innovative financial solutions. Our team is passionate about delivering exceptional client experiences, and we're looking for a skilled Operations and Support Specialist to join our Client Transaction Services team.SalaryWe offer a competitive salary of €40,000 - €55,000 per year,...
-
Customer Support Specialist for French Market
hace 14 horas
Barcelona, Barcelona, España The Knot Worldwide A tiempo completo**About The Knot Worldwide:**The Knot Worldwide is a leading wedding planning and registry company, offering a comprehensive platform for couples to plan their special day. We are seeking a highly skilled Customer Support Specialist to join our Revenue Operations team, supporting the French market.**Job Description:**We are looking for a proactive and...
-
Barcelona, Barcelona, España Criteo A tiempo completoJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.
-
Customer Support Specialist for Tech Companies
hace 14 horas
Barcelona, Barcelona, España Supportyourapp A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at SupportYourApp, a leading provider of outsourced customer support services. As a key member of our team, you will be responsible for delivering exceptional customer experiences via chat and email.Key ResponsibilitiesProvide timely and effective support to customers...
-
Technical Support Specialist for Finnish Customer Care
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoFinnish customer support technical support opportunities in Athens, Greece are available with our client.Location: Athens, GreeceOur client is a leader in the tech industry, providing excellent opportunities for experienced customer service and technology enthusiasts to work with top companies worldwide.A great chance to experience working in the world of...
-
Fintech Customer Support Specialist in Valencia, Spain
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are looking for a highly skilled and motivated Customer Support Specialist to join our team at Blu Selection in Valencia, Spain. In this exciting role, you will be responsible for providing exceptional customer support to B2B clients across various platforms.Key Responsibilities:Support B2B customers via email, chat, and phoneBrainstorm with colleagues to...
-
Customer Support Specialist
hace 2 meses
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoCustomer Support RoleWe are seeking a skilled and dedicated Customer Support Specialist to join our Italian market team in Barcelona, Spain. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency.The ideal candidate will...
-
Customer Support Specialist for E-commerce Partners
hace 2 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoJob Description:At Engineeringuk, we are seeking a skilled Customer Support Specialist to join our team in Barcelona, Spain. This role is an excellent opportunity to provide exceptional customer service to e-commerce partners and contribute to the growth of our business.About the Role:We are looking for a highly motivated and organized individual who can...
-
Customer Support Specialist for Tobacco Industry
hace 12 horas
Barcelona, Barcelona, España Teleperformance Greece A tiempo completoAbout UsAt Teleperformance Greece, we pride ourselves on being a part of the Japan Tobacco International team. Our goal is to make our business sustainable, innovative, and the fastest growing in its kind. We strive to deliver exceptional results while providing top-notch customer experiences.Our MissionWe're looking for talented individuals who share our...
-
Customer Support Operations Specialist
hace 1 mes
Barcelona, Barcelona, España CPM International A tiempo completoWe are seeking a skilled Customer Support Operations Specialist to join our team at CPM International. Based in Barcelona, Spain, this role offers a unique opportunity to work with a global company that provides multilingual support solutions for clients worldwide.About the RoleThis is a full-time position with a starting salary of €25,000 gross per year...
-
Dedicated Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal, specializing in connecting top talent with innovative companies. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Dutch speaker to join our International team as a Dedicated Customer Support...
-
Technical Specialist for International Customer Support
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completo**Dream Career in Athens, Greece**Are you a native Dutch speaker looking for a career that offers the perfect balance between work and enjoying the sun? Do you dream of an international work environment in a breathtaking holiday destination like Athens, Greece?We are seeking a highly reliable and adaptable Technical Specialist to join our team as part of our...
-
Customer Support Specialist for E-Banking Services
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoWe are seeking a highly skilled Customer Support Specialist to join our team in Barcelona. As a key member of our Talk & Helpdesk team, you will be responsible for providing exceptional customer service and support to clients of one of the world's largest financial service providers.About the RoleYour primary responsibility will be to handle customer...
-
Technical Field Support Specialist
hace 1 mes
Barcelona, Barcelona, España Beckman Coulter Diagnostics A tiempo completoBeckman Coulter Diagnostics is a pioneer in the laboratory industry, dedicated to advancing science and healthcare for over 80 years. Our mission is to move science forward by optimizing laboratories.About Beckman Coulter DiagnosticsWe are a team where you can be heard, supported, and yourself. At Beckman Coulter Diagnostics, we strive to deliver innovative...
-
Customer Support Specialist for Theme Parks
hace 4 días
Barcelona, Barcelona, España Talent Search People A tiempo completoDo you want to work in a dynamic and constantly evolving environment?Talent Search People is looking for a Customer Support Specialist with a Native/High level of Dutch to collaborate with various companies on a project related to theme parks.You will be responsible for:Receiving incoming customer calls, emails, chats, and other inquiriesResolving customer...
-
Customer Support Specialist for Global Travelers
hace 2 semanas
Barcelona, Barcelona, España Recruitment Direct A tiempo completoWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona, Spain. As an Icelandic-speaking expert, you will be responsible for providing exceptional support to international travelers and accommodation suppliers via phone, email, and chat. Your goal will be to resolve inquiries efficiently, ensuring a...
-
Fintech Talent Acquisition Specialist
hace 12 horas
Barcelona, Barcelona, España Evotym A tiempo completoCompany OverviewEvotym is a leading Fintech Staffing and Recruitment agency dedicated to building exceptional teams for growing companies. Our expertise in the sector enables us to understand its unique challenges and opportunities, ensuring we match top-tier talent with our clients.Job SummaryWe are seeking a highly skilled Fintech Talent Acquisition...